Waiter / Waitress

LH HOSPITALITY PTE. LTD.; Singapore; On-site; SGD 2,000 - 3,000; Full time

Job summary

A hospitality company in Singapore is seeking individuals to manage reservations and ensure excellent guest service. Responsibilities include coordinating guest seating, recognizing regular customers, and addressing complaints promptly. This role emphasizes personalized service to create a loyal customer base.

Responsibilities

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Restaurant Manger immediately.
• Promote the Restaurant by establishing a loyal and regular customer base.
• Perform miscellaneous job-related duties as assigned.

Job description

Roles & Responsibilities

Job Description

• 6 Day Work Week

Job Responsibilities

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Restaurant Manger immediately.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Perform miscellaneous job-related duties as assigned.