WAITER SUPERVISOR

PRIME MANPOWER SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading manpower solutions provider in Singapore is seeking an experienced Front-of-House Manager to supervise daily operations and lead the service team. The role involves training staff, managing schedules, and ensuring outstanding customer service while adhering to hygiene regulations. Ideal candidates should have experience in restaurant operations and a passion for service excellence.

Responsibilities

• Supervise daily front‑of‑house operations to ensure smooth and efficient service.
• Lead, train, and guide waiters/waitresses on service standards.
• Allocate daily duties, manage staff schedules during peak hours.
• Greet customers and manage seating arrangements.
• Ensure all customer orders are taken accurately and served promptly.
• Handle customer inquiries and complaints professionally.
• Coordinate closely with kitchen and bar teams.
• Monitor dining area cleanliness and overall restaurant presentation.
• Conduct regular briefings and training for new staff.
• Assist in inventory checks and ensuring stock availability.
• Maintain compliance with food hygiene and safety regulations.

Job description

• Supervise daily front‑of‑house operations to ensure smooth and efficient service.
• Lead, train, and guide waiters/waitresses on service standards, customer handling, and workflow.
• Allocate daily duties, manage staff schedules, and ensure adequate manpower during peak hours.
• Greet customers, handle reservations, and manage seating arrangements.
• Ensure all customer orders are taken accurately and served promptly.
• Handle customer inquiries, complaints, and provide solutions professionally.
• Coordinate closely with kitchen and bar teams for smooth service flow.
• Monitor dining area cleanliness, table setup, and overall restaurant presentation.
• Conduct regular briefings and on‑the‑job training for new staff.
• Assist in inventory checks, ordering supplies, and ensuring stock availability.
• Maintain compliance with food hygiene and safety regulations.