Veeva CRM Solutions Analyst - Commercial Systems Lead (Singapore)

Cognizant; Singapore; On-site; SGD 85,000 - 105,000; Full time

Job summary

A global technology firm in Singapore is seeking a Business Systems Analyst with 5-7 years of experience, particularly in the healthcare or life sciences industry. The role involves partnering with teams to enhance user experience, analyzing business processes, and leading small projects. Candidates must have a Bachelor’s degree and expertise with CRM applications like Veeva or Salesforce.com. Strong communication skills and problem-solving abilities are essential for success in this dynamic environment.

Qualifications

• 5-7 years of experience in a similar role within the healthcare or life sciences industry.
• Experience with Veeva CRM, Veeva Vault, or Salesforce.com.
• Ability to communicate effectively at multiple levels in the organization.

Responsibilities

• Partner with business and IT teams to define requirements.
• Analyze business processes and document business requirements.
• Lead/manage small projects, minor enhancements, and bug fixes.

Skills

Business analysis

Communication skills

Problem-solving

Relationship building

Project management

CRM application expertise

Education

Bachelor’s degree

Tools

Veeva CRM

Salesforce.com

Jira

Confluence

HP ALM

Tricentis Q-Test

Job description

A global technology firm in Singapore is seeking a Business Systems Analyst with 5-7 years of experience, particularly in the healthcare or life sciences industry. The role involves partnering with teams to enhance user experience, analyzing business processes, and leading small projects. Candidates must have a Bachelor’s degree and expertise with CRM applications like Veeva or Salesforce.com. Strong communication skills and problem-solving abilities are essential for success in this dynamic environment.