Urgent Care Patient Services Coordinator | Rotating Shifts

National University Polyclinics; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Senior Patient Service Associate for its Urgent Care Centre. This role focuses on delivering exceptional customer service to patients and ensuring smooth operational processes. The ideal candidate will have GCE 'O' Levels and strong communication skills, with experience in healthcare or service industries being an advantage. This is a 2-year contract position.

Qualifications

• Minimum GCE 'O' Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office).
• Team player with good communication and interpersonal skills.

Responsibilities

• Ensure department’s operational readiness and cleanliness.
• Assist with patient registration and management.
• Provide administrative assistance in daily operations.

Skills

Customer service

Communication skills

Multitasking

Proficient in Microsoft Office

Education

GCE 'O' Levels qualification or equivalent

Tools

SAP

Job description

A healthcare institution in Singapore is seeking a Senior Patient Service Associate for its Urgent Care Centre. This role focuses on delivering exceptional customer service to patients and ensuring smooth operational processes. The ideal candidate will have GCE 'O' Levels and strong communication skills, with experience in healthcare or service industries being an advantage. This is a 2-year contract position.