*Urgent* 6 Months Sales Admin (Inside Sales) ($3500-$4000) #NJN

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment firm in Singapore is seeking a candidate to coordinate with service parts teams in Singapore, Japan, and the USA. Responsibilities include managing customer quotations, entering service orders into CRM and ERP systems, and ensuring commercial terms are met. Successful candidates will be adept at problem-solving and have strong communication skills. Experience with CRM and ERP systems is an advantage. Only shortlisted candidates will be notified.

Responsibilities

• Coordinate with Singapore, Japan & USA service parts teams to obtain external customer quotations and clarifications.
• Consult with both internal and external customers to resolve issues & queries.
• Enter service parts quotations and orders into the company's CRM & ERP systems.
• Identify & ensure that commercial terms are met.
• Review and resolve any technical and commercial discrepancies in customer purchase orders in consultation with Sales.
• Prepare Order Acknowledgements.
• Raise Purchase Requisitions and send to Logistics / Purchase for Service Parts PO execution.
• Coordinate with Japan & USA service parts teams for internal inter-company quotations.
• Effective use of the CRM and ERP system to service customer needs.
• Coordinate delivery schedule with factory and arrange shipment to customer.
• Research item requirements and calculate costs and prices for quotations.

Job description

Jurong East

• Coordinate with Singapore, Japan & USA service parts teams to obtain external customer quotations and clarifications
• Consult with both internal and external customers to resolve issues & queries
• Enter service parts quotations and orders into the company's CRM & ERP systems.
• Identify & ensure that commercial terms are met (i.e. Letters of Credit deadlines, shipment preferences, lead-time commitments.
• Review and resolve any technical and commercial discrepancies in customer purchase orders in consultation with Sales
• Prepare Order Acknowledgements
• Raise Purchase Requisitions and send to Logistics / Purchase for Service Parts PO execution
• Coordinate with Japan & USA service parts teams to obtain internal inter-company quotations and clarifications for on-shore inquiries
• Effective use of the CRM and ERP system to efficiently service customer needs.
• Coordinate delivery schedule with factory and arrange the shipment to customer.
• Research item requirements in ERP, Lotus Notes or other information sources and calculate costs and prices for quotations and orders with support from internal customers
• Any other ad hoc tasks related to administrative

We regret that only shortlisted candidates will be notified.