Train Service Controller

LIGHTVERSE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading transport company in Singapore is seeking a Train Service Controller to ensure safe, efficient, and reliable train operations. The successful candidate will monitor and regulate train movements, respond promptly to incidents, and coordinate with maintenance staff. Applicants should have a Diploma in Engineering, the ability to work rotating shifts, and be proficient with computer-based control systems. This role requires strong decision-making skills and the ability to remain calm under pressure.

Qualifications

• Able to work rotating shifts, including weekends and public holidays.
• Familiarity with an Operations Control Room environment is an advantage.
• This is a non-executive position.

Responsibilities

• Monitor and control train operations to provide safe, reliable, and efficient services.
• Regulate and track train movements in accordance with the train timetable.
• Make logical decisions and adjust services to meet passenger needs.
• Coordinate Operations and Maintenance staff to respond to faults safely.
• Oversee daily station openings and ensure equipment is in working order.
• Assist in disseminating information to passengers during rail incidents.
• Notify maintenance staff of equipment faults for timely recovery actions.
• Manage work possessions and track access according to established rules.
• Facilitate authorized access for external personnel when needed.

Skills

Ability to work independently

Team collaboration

Strategic thinking

Attention to detail

Resilience under pressure

Computer-based control systems proficiency

Education

Diploma in Engineering or equivalent

Job description

Train Service Controller

Salary

Basic salary of $2250 to $2600 (subjected to work experiences)

Fixed monthly allowance of $250.

Job Purpose

Report to the Chief Controller at the Operations Control Centre (OCC). The Train Service Controller (TSC) is responsible for ensuring safe, efficient, and reliable train operations through real-time monitoring, regulation, and coordination.

Responsibilities

• Monitor and control train operations to provide safe, reliable, and efficient services at all times.
• Regulate and track train movements in accordance with the train timetable.
• Make logical decisions and cater necessary service adjustment to meet passenger needs.
• Coordinate and deploy Operations and Maintenance staff to respond promptly and safely to faults or unexpected events.
• Oversee daily station openings and ensure all equipment is in working order before revenue service begins.
• Assist the Chief Controller in disseminating information to passengers during rail incidents at the stations.
• Notify the relevant maintenance staff of equipment faults so that recovery actions can be carried out.
• Manage and control all work possessions and track access in line with established rules and procedures.
• Assist premise owners by facilitating authorised access to premises for external personnel (e.g. contractors).

Requirements

• Diploma in Engineering or equivalent.
• Able to work rotating shifts, including weekends and public holidays.
• Familiarity with an Operations Control Room environment is an advantage.
• This is a non-executive position.
• Proficient in operating computer-based control systems.
• Able to work independently as well as effectively within a diverse team.
• Positive, attentive, meticulous, and open-minded.
• Highly motivated, able to perform under pressure, and resilient in stressful situations.
• Capable of strategic thinking, systematic analysis, and making safe, sound decisions.
• Able to remain calm and act quickly during emergencies.

For interested candidates, please kindly send your CV to 96303439!

EA License No. : 22C0937 (Lightverse Pte Ltd)

EA Personnel No. : R23118390 (Gwen Lim)