Telesales Manager – High Commission

Vertical Institute Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading training provider in Singapore is seeking a Sales Team Leader to manage and coach a telesales team to hit sales KPIs. The ideal candidate will have experience in managing sales teams and a strong understanding of sales psychology. This role involves recruiting new hires, monitoring performance, and reporting to the CEO. Join us for uncapped growth opportunities in a fast-scaling edtech company.

Benefits

Massive earning potential

Transparent incentives

Direct work with the CEO

Qualifications

• Proven experience managing telesales or inside sales teams.
• Deep understanding of outbound call activity and sales psychology.
• Strong leadership, coaching, and performance management skills.
• Data-driven mindset for diagnosing issues with numbers.
• Hunger for growth, ownership, and scalability.

Responsibilities

• Lead and coach a team to exceed sales KPIs.
• Recruit, train, and ramp new hires quickly.
• Monitor performance using dashboards and conversion data.
• Build a team culture balancing performance and politics.
• Partner with marketing to give feedback on lead quality.
• Handle B2C and B2B sales conversations.
• Report directly to the CEO with accountability for revenue.

Job description

Vertical Institute is a Registered Training Provider (RTP) that helps working professionals stay ahead in a rapidly changing job market. Our mission is to equip individuals with in-demand skills through practical, industry-relevant training that drives real career outcomes.

We’re committed to closing the digital skills gap by helping learners — from professionals to mid-career switchers — gain job-ready capabilities through industry-relevant training. Designed for immediate application, our courses are taught by expert practitioners and include real-world scenarios to ensure every graduate is prepared to thrive in the workforce.

To date, tens of thousands of learners have upskilled with Vertical Institute. As an Approved Training Organisation (ATO) under SkillsFuture Singapore (SSG) and The Institute of Banking and Finance Singapore (IBF), we are trusted by both individuals and companies seeking cutting-edge, accredited education.

What You’ll Do

• Lead and coach a team of telesales executives to hit and exceed daily, weekly, and monthly sales KPIs
• Recruit, train, and ramp new hires quickly and effectively
• Monitor performance using dashboards, talk-minutes, conversion data, and daily call targets
• Build a strong team culture that balances high performance with zero politics
• Partner with our marketing and admissions team to give feedback on lead quality and funnel efficiency
• Handle both B2C and B2B sales conversations as needed — especially for large volume enrolments
• Report directly to the CEO with full accountability for your team’s revenue

What We’re Looking For

• Proven experience managing telesales or inside sales teams (education sales experience is a plus)
• Deep understanding of outbound call activity, objection handling, and sales psychology
• Strong leadership, coaching, and performance management skills
• Data-driven mindset — you can diagnose issues with numbers, not just intuition
• Hunger for growth, ownership, and building something scalable

Why Join Us

• Be one of the core leaders in a fast-scaling, profitable edtech company
• Massive earning potential. Build your own revenue-generating team with full autonomy — your own squad, your own numbers
• Compete directly with other managers
• Transparent, performance-led incentives and uncapped growth opportunities
• Work directly with the CEO to shape the future of sales at Vertical Institute

Job Type: Full-time

Experience:

• Sales: 2 years (Preferred)

Work Location: In person