Telesales Executive

METTLER-TOLEDO (S) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technical solutions provider in Singapore is seeking a motivated sales professional to drive proactive sales of service contracts. This role requires excellent communication skills and the ability to build strong customer relationships. Successful candidates will have prior experience in sales or telesales, along with proficiency in MS Office and SAP. The position involves executing telesales campaigns and understanding customer needs to tailor recommendations effectively.

Qualifications

• Prior experience in sales, telesales, or customer service is an advantage.
• Ability to ask insightful questions and explore customers' additional needs.
• Savvy with MS Office and experience working with SAP are a plus.

Responsibilities

• Drive sales of Service Contracts via phone to dedicated target accounts.
• Execute targeted telesales campaigns to generate new business.
• Prepare quotations and close orders effectively.

Skills

Strong relationship-building skills

Excellent telephone communication

Proficiency with web tools

Tools

MS Office

SAP

Job description

Key Responsibilities

• Proactive Sales: Drive the proactive sales of Service Contracts via phone and electronic media to a defined list of dedicated target accounts.
• Campaign Execution: Execute targeted telesales campaigns to generate new business opportunities.
• Lead Management: Follow up on leads and enquiries, prepare compelling quotations, and close orders effectively.
• Customer Understanding: Understand customers’ needs and provide professional recommendations tailored to each client.
• Target Achievement: Consistently meet or exceed monthly call and sales targets.
• Product Knowledge: Stay up-to-date with our service offerings to maintain a competitive edge in the industry.

Job Requirements

• Experience: Prior experience in sales, telesales, or customer service is an advantage.
• Skills: Strong relationship-building skills, excellent telephone communication, and proficiency with web and electronic tools.
• Customer Insight: Ability to ask insightful questions and explore customers' additional needs.
• Work Process Proficiency: Savvy with MS Office and experience working with SAP are a plus.

This role will report to Telesales Team Leader.