Telemarketer

IRMA INSIGHTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local insurance firm in Singapore is seeking a motivated Insurance Telemarketer to promote and sell General Insurance products. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to meet sales targets effectively. Responsibilities include conducting telemarketing calls, achieving campaign KPIs, and maintaining accurate customer information. Candidates should have a Certificate in General Insurance and experience in telesales. Competitive compensation and a supportive work environment are provided.

Qualifications

• Strong communication skills and a customer-centric mindset are essential.
• Experience in telesales, especially in promoting General Insurance products.
• Ability to handle challenges with maturity and confidence.

Responsibilities

• Deliver sales targets and meet campaign KPIs.
• Conduct telemarketing calls to promote General Insurance products.
• Identify opportunities to cross-sell and up-sell additional products.

Skills

Strong communication skills

Customer-focused approach

Ability to meet sales targets

Resilience and motivation

Education

Certificate in General Insurance (BCP/PGI)

Job description

Job Purpose

We are looking for a motivated Insurance Telemarketer to join our team. The ideal candidate will play a crucial role in promoting and selling General Insurance products over the phone. This position requires strong communication skills, a customer-focused approach, and the ability to meet sales targets effectively.

Duties and Responsibilities

• Deliver sales targets and achieve campaign KPIs encompassing sales targets, call quality, and operational standards.
• Conduct telemarketing calls to promote General Insurance products, demonstrating clear product knowledge and providing references to both existing and prospective customers.
• Identify and seize opportunities to cross-sell and up-sell additional insurance products during customer interactions.
• Convert leads provided by the company into sales through effective telemarketing strategies and activities.
• Ensure all call activities adhere fully to regulatory requirements and Quality Assurance standards.
• Update and maintain accurate customer information in the company database to facilitate effective sales and customer service processes.

Qualifications

• Certificate in General Insurance (BCP/PGI).

Experience

• Experience in telesales.
• Good product knowledge of GI personal lines products.
• Ability to handle challenging situations with maturity and confidence.
• Resilient and motivated to overcome objections and handle rejections effectively.