Tech Support

SHAW SERVICES (PTE) LIMITED.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading technical support firm in Singapore is looking for a dedicated technical support specialist to provide hardware and equipment support for project teams. The role involves assisting in site deployments, offering administrative support, and coordinating with project teams and external vendors. Ideal candidates have a Higher Diploma or Degree in IT, strong problem-solving abilities, and good communication skills. Join a dynamic team where adaptability and a positive learning attitude are essential.

Qualifications

• Minimum 2 years of recent experience in a relevant field.
• Proficiency in networking and infrastructure projects is a plus.
• Good verbal and written communication skills.

Responsibilities

• Provide hardware and equipment support for project teams.
• Assist in site deployments for servers and workstations.
• Administrative support for managers and project teams.

Skills

Networking

System integration

Problem solving

Education

Higher Diploma/Degree in Information Technology or Computer Science

Job description

Responsibilities

• To provide hardware & equipment support for various project teams, including servers, desktops/laptops, and peripherals, and to perform PC and/or equipment troubleshooting where required.
• To participate in site deployments to provide assistance and support in setting up servers, workstations, and systems for project teams.
• To provide administrative support to managers and project teams: note-taking, coordinating meetings, sourcing, request and compilation of quotations, tracking expenses, updating and maintaining documents, filing, and other project-related administrative tasks.
• To maintain and support internal application systems.
• To provide co-ordination duties and support between project teams, departments, and external vendors and customers.
• To consolidate and compile relevant project information for reporting purpose.
• To assist in other ad-hoc duties, as and when assigned.

Requirements

• Minimum 2 Years of recent experience in relevant field is a plus.
• Higher Diploma/ Degree in Information Technology, Computer Science or equivalent.
• Proficiency in networking, system integration and infrastructure projects is a plus.
• Must be adaptable and comfortable with changing business requirements in a highly agile environment.
• Good verbal and written communications ability.
• Positive learning attitude and able to work well both independently and in a team.
• Meticulous, analytical and problem solving skills.

Note: Please share with us, which of the 3 traits mentioned in ‘Skills required no. 7’ is your strongest and why.

Interview Process

1st Round : (for shortlisted candidates): 45 mins online technical interview

2nd Round : (for technically selected candidates): 40-60 mins interview

Salary will commensurate with experience and skills.

Please visit this link and complete this online interview:

https://shaw-sg.vervoe.net/job-page/duplicated-2023-tech-support-2024/3f52d7ce-04d5-4cc1-864f-39e6097cd166

Good luck!

(Only shortlisted candidates will be notified)