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A prominent restaurant management company in Singapore is seeking an experienced restaurant manager to oversee daily operations, ensure high standards of customer service, and lead a team. The ideal candidate has a minimum of 5 years of relevant experience, excellent communication skills, and a passion for customer satisfaction. This role requires strong leadership abilities and the capacity to maintain quality control within the restaurant.
Roles & Responsibilities
Duties & Responsibilities :
Managing scheduling, training, and performance evaluations
Handling guest inquiries, feedback, and ensuring customer satisfaction.
Ensuring high standards of customer service, quality, and efficiency
Maintain overall restaurant cleanliness both indoors and outdoors
Work together with the team and department lead to execute the functions of the department
Order taking and menu description
Up-selling products based on your extensive product knowledge
Building and maintaining relationships with guests
Maintaining guest satisfaction levels by being proactive in service operations
Improving procedures and systems
Excellent attitude and very hardworking
Well-groomed and presentable
Excellent communication and soft skills
Tell employers what skills you have
Product Knowledge
Negotiation
Upselling
Leadership
Quality Control
Cooking
Interpersonal Skills
Inventory
Sanitation
Soft Skills
Time Management
Customer Satisfaction
Customer Service
Scheduling
Timekeeping
Ability To Learn