SUPERVISOR

GOLDEN CAFE FOOD PLACE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local food service provider in Singapore is seeking an Operations Manager to assist in daily activities, ensure compliance with SOPs, and manage staffing for operational capacity. Candidates should hold at least an 'N' Level, with 2 years of F&B experience preferred, including food hygiene certification. Fluency in Mandarin is essential for liaising with staff and suppliers.

Qualifications

• At least an 'N' Level with minimum 2 years of F&B experience.
• NEA ECC Certification is preferred.
• Possess a valid Food hygiene certificate.

Responsibilities

• Assist OM in daily business activities, ensuring compliance with SOPs.
• Monitor and ensure food-court’s preventive maintenance is carried out.
• Manage POS system and ensure proper cash collections.

Skills

Food & Beverage experience

Problem-solving skills

Communication in Mandarin

Hands-on training ability

Education

'N' Level

Tools

Infotech attendance module

Job description

Roles & Responsibilities

• Assist OM in daily business activities, ensuring compliance with SOPs.
• Monitor and ensure food-court’s preventive maintenance is carried out as per approved plan.
• Liaise with stall tenants and third-party services to uphold policies.
• Manage POS system for daily sales record.
• Liaise with landlord and 3rd party service providers.
• Schedule staff to maintain effective and full operational capacity.
• Ensuring accuracy in cash collection reconciliation.
• Ensure property cleanliness and organisation.
• Oversee training on food handling and safety standards.
• Responsible for ordering, receiving and checking of goods and supplies.
• Must be able to work a 6-day work week, shift work, weekends and public holidays.

Essential Skills & Requirements

• At least an 'N' Level with minimum 2 years of F&B experience.
• NEA ECC Certification is preferred.
• Possess a valid Food hygiene certificate
• Preferably with food stall tenant contacts.
• Experience in using Infotech attendance and scheduling module is a plus.
• Must be able to communicate in Mandarin to liaise with Mandarin-speaking colleagues and suppliers.
• Hands-on problem-solving skills related to food court / coffee shop operations and services.
• Ability to foster positive working relationships.
• Candidates with coffee making skill will be advantageous.
• Ability to assist in hiring and training new staff.
• Monitor and maintain stall inventory.