Supervisor

GLAMOUR CATERING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

Responsibilities

• Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
• Supervise efficient upkeep of tools through proper usage of equipment and devices.
• Analyze all customer requirements and prepare plans resolve customer care related issues and satisfy customers.
• Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.
• Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.
• Facilitate procedures to take orders from the customers.
• Coordinate with others and ensure staff set up and supply remain according to the standards.
• Monitor status of tasks given to different staff.
• Prepare documents and maintain adherence to the standards.
• Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.
• Inspect food and beverage product preparation programs and maintain goodwill of company.
• Greet customers promptly in a warm and friendly manner.
• Applying F&B techniques correctly at all times, serving items with enthusiasm.
• Anticipates any unexpected needs and reacts promptly and tactfully.
• Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements.