Strategic Events and Client Relations Manager (Luxury F&B)

Triton AI Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic events and hospitality firm in Singapore is seeking a dedicated professional to develop sales strategies and manage event bookings. You will work closely with culinary and operations teams to create exceptional guest experiences. The ideal candidate will have a strong background in customer service and event management, ensuring high standards of service excellence. Join a supportive culture that values creativity and career advancement while enjoying meaningful benefits. Interested candidates should apply via email.

Benefits

Comprehensive medical and dental benefits

Exclusive dining privileges

Birthday leave

Career advancement opportunities

Creative and supportive culture

Qualifications

• Strong customer service background from premium service industries is encouraged.
• Experience in guest engagement, premium service, events, or sales.
• Expertise in budgeting, forecasting, and event profitability.

Responsibilities

• Develop and execute sales strategies to increase event bookings.
• Present and showcase venues through personalized walkthroughs.
• Manage the full event lifecycle from inquiry to post-event follow-up.

Skills

Customer service expertise

Event management

Sales strategies

Strong communication skills

Relationship building

Job description

Overview

If you’re passionate about creating memorable experiences and thrive in client-facing environments, this is an exciting opportunity to transition into a dynamic career at the intersection of events, hospitality, and business development within the F&B lifestyle sector.

Why Join Our Client

Step into a role where your talent for service excellence is truly valued. Enjoy meaningful benefits designed to support your well-being and growth:

• Wellness & Medical Coverage – Comprehensive medical and dental benefits for peace of mind
• Exclusive Dining Privileges – Special staff rates across a portfolio of lifestyle and dining concepts
• Birthday Leave – A dedicated day off to celebrate you
• Career Advancement – Be part of a forward-thinking, expanding group with exciting new openings
• Creative, Supportive Culture – Work alongside passionate teams who value innovation, collaboration, and genuine hospitality

Key Responsibilities

• Develop and execute sales strategies to increase event bookings and revenue growth
• Present and showcase venues through personalised walkthroughs and tailored proposals
• Partner closely with culinary and operations teams to create bespoke menus, concepts, and guest experiences
• Build and maintain strong relationships with VIP clients, corporate partners, and returning guests
• Serve as the main host and point of contact for events, ensuring exceptional execution from pre-planning to event day
• Produce engaging sales collateral such as brochures, digital mailers, and social media content
• Manage full event lifecycle — from initial inquiry through post-event follow-up
• Maintain and enhance CRM/event databases to track preferences, history, and spending behaviour
• Review sales reports and forecasts to identify trends, gaps, and new revenue opportunities
• Explore strategic partnerships and marketing initiatives based on market insights and audience behaviour

Key Requirements

• Candidates with strong customer service backgrounds from premium service industries are highly encouraged to apply, especially those passionate about hospitality, F&B, and events
• Experience in guest engagement, premium service delivery, events, or sales
• Confident, polished communicator who builds strong rapport with clients and internal teams
• Proficient in budgeting, forecasting, and monitoring event profitability
• Highly organised, resourceful, and able to manage multiple projects simultaneously
• Deep commitment to service excellence and creating outstanding guest interactions

If you are ready to channel your service expertise into a dynamic role that blends business development, guest relations, and creative event management, we would love to hear from you.

Interested candidates can forward their CVs in MS Word format to [e-mail]