Strategic Customer Success Manager — Hybrid

Aptiora; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Benefits offered by this job

Best-in-class onboarding

MEDDIC training

FETCH methodology

Stock equity (RSU)

ESPP

Job summary

Datadog in Singapore is hiring an Account Manager to strengthen relationships with existing customers and drive growth. You will work closely with the sales team to ensure a smooth onboarding experience and maximize value from the Datadog solution.

Ideal candidates excel at communication, build long-term relationships, and own the full sales cycle for growth opportunities. You will monitor usage patterns, reduce renewal risk, and contribute to a collaborative, inclusive culture with ongoing

Qualifications

• Excellent communication and attention to detail.
• Able to build long-term relationships with customers.
• Motivated by impact and growth opportunities.
• Experience in customer account roles.
• Ability to negotiate terms and pricing with minimal guidance.
• Proven track record of growing accounts and retention.

Responsibilities

• Partner with the sales team to ensure smooth onboarding.
• Proactively build relationships to create mutual trust.
• Manage full sales cycle for growth opportunities in existing accounts.
• Advise customers to maximize value from Datadog.
• Monitor usage trends to identify renewal risks.

Skills

Communication

Relationship building

Negotiation

Customer focus

Sales orientation

Job description

Datadog in Singapore is hiring an Account Manager to strengthen relationships with existing customers and drive growth. You will work closely with the sales team to ensure a smooth onboarding experience and maximize value from the Datadog solution.

Ideal candidates excel at communication, build long-term relationships, and own the full sales cycle for growth opportunities. You will monitor usage patterns, reduce renewal risk, and contribute to a collaborative, inclusive culture with ongoing