Store Sales- Shop Management

HAFLONG TEA PTE. LTD.; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A luxury tea and botanical retailer in Singapore is seeking a Store Salesperson to deliver exceptional guest service. The role requires a passion for tea and polished communication skills. Ideal candidates will have experience in luxury retail or boutique hospitality, and they will embody the brand's ethos while engaging customers and managing POS operations. Opportunities for growth and staff discounts are included.

Benefits

Training in tea knowledge

Opportunity to grow within a luxury wellness brand

Staff discounts on all products

Qualifications

• Prior experience in luxury retail, boutique hospitality, or tea service preferred.
• Fluent in English; other language skills a plus.
• Comfortable working in a small team and adaptable to dynamic retail hours.

Responsibilities

• Greet and engage guests with warmth and professionalism.
• Provide knowledgeable recommendations on teas and gift sets.
• Manage daily POS operations including billing and packaging.
• Maintain store cleanliness and uphold brand aesthetics.

Skills

Passion for tea

Polished communication skills

Detail-oriented

Storytelling abilities

Team player

Job description

Location: Mett Singapore,Fort Canning , A luxury hotel
Employment Type: Full-Time

About Vanya by Haflong Tea

Vanya is a luxury tea and botanical boutique that celebrates the art of ritual, serenity, and natural elegance. Rooted in wild leaves and serene sips, Vanya offers premium teas, edible botanicals, and refined sensory experiences.

Role Summary

The Store Salesperson plays a key front-facing role, delivering exceptional guest service and promoting the curated tea and botanical offerings. As a brand ambassador, you will embody grace, product knowledge, and hospitality, ensuring each guest feels welcomed and inspired.

Key Responsibilities

• Greet and engage guests with warmth and professionalism
• Provide knowledgeable recommendations on teas, edible botanicals, and gift sets
• Offer tastings or guide customers through sensory experiences (where applicable)
• Upsell premium products and promote current collections
• Ensure merchandise is displayed beautifully and replenished as needed
• Manage daily POS operations including billing, packaging, and handling payments
• Maintain store cleanliness and uphold brand aesthetics
• Assist with stocktaking, inventory checks, and basic administrative tasks
• Contribute to a calm, serene in-store environment that reflects the Vanya brand ethos

Ideal Candidate

• Passionate about tea, natural products, and refined retail experiences
• Polished communication skills with a warm, calm demeanor
• Prior experience in luxury retail, boutique hospitality, or tea service preferred
• Detail-oriented with a strong sense of aesthetics and personal presentation
• Enjoys storytelling and creating meaningful guest interactions
• Comfortable working in a small team and adaptable to dynamic retail hours
• Fluent in English; other language skills a plus.

Working Hours

• 5–6 days per week, including weekends and hotel event day

Perks and Opportunity

• Training in tea knowledge, brand rituals, and sensory storytelling
• Opportunity to grow within a fast-evolving luxury wellness brand
• Staff discounts on all Vanya products
• Potential to support events and off-site showcases