STORE MANAGER

5G-Starlink Pte.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A luxury retail brand in Singapore seeks a skilled leader to develop teams and enhance client experiences. The role involves coaching managers, driving business growth, and building strong client relationships. The ideal candidate will have a proven ability to motivate teams and translate strategic goals into actionable plans. Candidates with strong leadership skills and a customer-centric mindset are encouraged to apply. This is an exciting opportunity to represent a prestigious brand in a dynamic environment.

Qualifications

• Strong leadership skills with a focus on team development and performance management.
• Ability to identify and nurture talent within the team.
• Effective communication and interpersonal skills to build relationships with stakeholders.

Responsibilities

• Develop Managers to deliver the brand promise to clients and support their growth.
• Lead business development initiatives and build client loyalty.
• Ensure positive team dynamics and motivate staff on the sales floor.

Job description

• Develop Managers to ensure their teams deliver the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis
  Vuitton Attitudes. Support them with consistent coaching, identify their development and training needs, and those of their team, partner
  with the Field Coach Trainer to tailor individual action plans
• Identify, recruit and develop talents, secure succession plans
• Organize the team in an efficient manner according to business needs and delegate responsibility
• Translate strategic and business goals into concrete and individual actions and objectives
• Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals
  are achieved
• Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative
  solutions
• Manage and coach Managers into managing and developing their own teams

Client and Business Development

• Lead and develop the business of the store, by cultivating a comprehensive and strategic understanding of it and relating to all relevant
  stakeholders
• Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual
  merchandising, training, clienteling, events, Country office team) and fostering synergies between categories
• Build a loyal Clientele, leveraging all clienteling tools
• Establish a Client-centric mindset in store to ensure the highest level of customer experience and achieve Client repurchase objectives
• Be the voice of the store in your country by understanding business and local market to suggest actions and recommendations
• Act as a Louis Vuitton ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR)
• Be aware of the competitive landscape and market trends
• In multi-store markets, develop relationships with surrounding Louis Vuitton Store Managers to optimize business opportunities and Client
  experience

Role Model on Selling and Floor Management

• Lead by example on the floor, understand the Clients needs, identify potential areas of improvement and cultivate a feel for the market
  trends
• Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support as well as
  ensuring Louis Vuitton Promise standards are achieved
• Provide consistent and qualitative feedback, coach the team on the spot and coach your Managers into coaching their own teams