Purpose & Overall Relevance for the Organization
The Order Fulfilment team’s mission is to ensure the transparency and reliability of the order book, to optimize stock availability, to ensure effective allocation within agreed timelines and parameters, and to manage planning from a logistics perspective so that the order book is delivered in full and on-time.
Key Responsibilities
Order Book Management
- Maintain and execute the order book according to the customer’s expectations, ensuring the timely delivery of campaigns and launches.
- Oversee stock availability and order fulfillment for daily business operations, including allocation, phasing and redating.
- Monitor order book accuracy and cleansing as required, coordinating closely with the sales operations team.
Availability Management
- Track and prioritize seasonal orders in cooperation with PSI and Inbound team.
- Optimize demand-supply dynamics and financial-inventory targets, ensuring efficiency and profitability.
- Oversee inventory activities such as virtual stock transfers and physical inventory movements in SAP.
- Manage stock category movement to optimize inventory for.
- Monitor and manage QI/blocked stock status and value.
Allocation
- Allocate stock to orders using SAP and other control systems, through overnight batch runs and ad hoc requests.
Delivery Note (DN) Management
- Collaborate with channels to manage DN creation and execution, ensuring goods delivery adheres to service level agreements.
Reporting
- Produce order book-related reports to ensure transparency for on-time delivery projections.
- Produce operational reporting required by Orderbook Fulfillment’s stakeholders, ad hoc analysis.
Key Relationships
- Customer Service/Wholesale
- DTC
- EM SCM
- PSI
- Brand
- Master Data
- Marketing Operations
- Demand Planning
- Finance
Knowledge Skills and Abilities
- Advanced Excel, PowerPoint
- SAP Knowledge
- Power BI
- Analytical and process thinking
- Proactive, energetic, warm and enthusiastic
- Fluent in English (written and oral); excellent communication skills
Requisite Education and Experience / Minimum Qualifications
- University degree or equivalent education required.
- Minimum of 2 years of work experience, preferably in Supply Chain Management.