Spa & Wellness Branch Manager - Lead Ops, Growth & Brand

Jia Le Tcm Wellness; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A wellness service provider in Singapore is seeking an experienced Outlet Manager to oversee operations across all branches. The ideal candidate will ensure service excellence, implement standard operating procedures, and manage staff performance. Strong leadership and communication skills, along with a background in the beauty, spa, or hospitality industry, are essential. This role offers an opportunity to drive business growth and enhance customer satisfaction.

Qualifications

• Proven experience as an outlet Manager or similar role in the beauty, spa, wellness, or hospitality industry.
• Strong leadership, people management, and communication skills.
• Ability to multitask and work under pressure in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations of all branches to ensure service excellence.
• Develop and implement standard operating procedures (SOPs).
• Manage and support branch managers and staff.

Skills

Leadership

Communication

Multitasking

Problem-solving

Education

Diploma/Degree in Business Administration or related field

Job description

A wellness service provider in Singapore is seeking an experienced Outlet Manager to oversee operations across all branches. The ideal candidate will ensure service excellence, implement standard operating procedures, and manage staff performance. Strong leadership and communication skills, along with a background in the beauty, spa, or hospitality industry, are essential. This role offers an opportunity to drive business growth and enhance customer satisfaction.