(South) Clinical Trial Operations Manager (Must Have Clinical Trial/ Packaging Exp) #HJC

Recruit Express Pte Ltd.; Singapore; On-site; SGD 100,000 - 120,000; Full time

Job summary

A leading clinical trial management service provider in Singapore is seeking a Clinical Trial Operations Manager to lead a team responsible for producing clinical trial supplies. The role includes overseeing operations to meet regulatory standards, managing resources effectively, and implementing continuous improvement strategies. Ideal candidates will have a degree, proven leadership skills, and experience in GMP and clinical trial operations. This position emphasizes quality and efficiency in a fully on-site environment.

Qualifications

• Must come from a pharmaceutical, biotech, or clinical research organization.
• Ability to oversee a team of 10 personnel.
• Familiar with GMP regulations and operations.

Responsibilities

• Lead a team producing clinical trial supplies.
• Manage resource allocation and production planning.
• Ensure compliance with regulatory standards.

Skills

Strong leadership skills

GMP experience

Clinical trial operation experience

Continuous improvement strategies

Technical review

Education

Min Degree

Tools

Clinicopia

JDE

SupplyFlex

Job description

(South) Clinical Trial Operations Manager (Must Have Clinical Trial/ Packaging Exp) #HJC

Singapore | Posted: Dec 08, 2025

Working Hours

• 8am - 5pm / 9am - 6pm
• Fully on Site

Summary

• The Senior Manager, Operations will head a team responsible for producing clinical trial supplies.
• This includes pre-production and planning, label production, and manufacturing and packaging teams.
• This role will provide leadership and direction to deliver on business strategy, meet client requirements, achieve regulatory standards, ensure on-time delivery, quality, and efficiency targets, and establish safe working practices within a GMP environment.
• The position holder will be a key member of the Site Leadership Team.

Specific Duties, Activities and Responsibilities

• Leadership and Management: Provide direct leadership to a team involved in the production of clinical trial supplies, including pre-production/planning, label production, and secondary packaging.
• Resource Allocation: Using S&OP data and production plans, manage resource allocation, planning and risk mitigation to ensure the team is appropriately staffed to meet workloads.
• Risk Mitigation: Work with internal stakeholders to resolve workflow or technical issues that could disrupt operational demands.
• Technical Review: Responsible for the timely technical review of batch records to meet production timelines.
• Stakeholder Partnership: Maintain close partnerships with all stakeholder groups (e.g., PM, QA, Supply Chain) to ensure site delivery goals are achieved.
• Operational Performance Management: Manage Key Performance Indicators (KPls) for operational areas, participate in the target-setting process, and prepare, maintain, and present monthly KPls.
• Continuous Improvement: Develop continuous improvement (Cl) strategies to advance operations, including implementing processes that minimize production costs and waste while maximizing production output.
• Regulatory Compliance: Ensure operational areas under your responsibility within the facility are in an 'audit-ready' state and that facility EHS regulations are adhered to for accident/loss prevention.
• Standard Practices: Develop or revise standard operational and working practices for operational areas.
• Audit Support: Represent operations and support QA with regulatory audits and client audits/visits, including providing audit responses and CAPAs related to operational processes.
• Quality Incident Management: Support the team with the investigation of quality incidents, including the implementation of CAPAs to minimise the chance of recurrence.
• Metrics and Reporting: Tracking and reporting of metrics to senior management and operations personnel to identify and drive performance improvements.
• Financial and Non-Financial Objectives: Support the Site Head with business line financial and non‑financial objectives, including the monthly M&P forecast, annual budget, and operating plans.
• System Knowledge: Basic working knowledge of department systems such as Clinicopia, JDE, SupplyFlex, and other platforms used by Operations.

Line Management Responsibilities

• Training and Compliance: Ensure team members are trained and following standard operating procedures.
• Staffing and Development: Conduct regular one‑on‑one meetings with direct reports to provide personalized support, guidance and development.
• Team Development: Hold routine operational team meetings to foster open communication and collaboration across the department.
• Goal Implementation: Implement department goals and objectives in line with top‑down company/division goals.
• Coaching and Mentoring: Provide ongoing coaching, mentoring, and development for direct reports, leading a highly motivated, efficient, and effective team.
• Employee Relations: Manage employee relations, including performance evaluations, new employee hiring, disciplinary notices, employee termination, rewards, and recognition according to company guidelines and performance requirements.
• Administrative Approvals: Manage team administration (e.g., review and approve team holiday requests and expenses).

Requirements

• Min Degree
• Must from pharmaceutical/ biotech/ clinical research organisation
• Strong leadership skills, need to oversee a team of 10 pax
• Strong in GMP experiences / clinical trial related operation work