Social Worker / Associate Psychologist (Clinical Excellence Team)

Methodist Welfare Services; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A social service organization in Singapore is seeking a skilled individual to join their team. Responsibilities include implementing clinical protocols, supporting staff development, and creating group work initiatives. Applicants should possess a minimum Bachelor’s Degree in Social Work or a related field, along with relevant experience. Strong analytical skills, proficiency in documentation, and the ability to work collaboratively are essential. The role offers the chance to significantly contribute to clinical excellence and service delivery.

Qualifications

• Minimum Bachelor’s Degree in Social Work or related fields with at least 2 years of relevant experience.
• Proficiency in documentation of protocols and processes is essential.
• Good analytical skills with a critical mindset.

Responsibilities

• Support the team in implementing standardized clinical protocols and processes.
• Participate in Clinical Reviews and provide clinical input on challenging cases.
• Assist in planning induction programmes and internal trainings for staff.

Skills

Documentation skills

Analytical skills

Team collaboration

Multitasking

Research interest

Education

Bachelor’s Degree in Social Work or related field

Tools

MS Office

Job description

Roles and Responsibilities

1. Developing and Implementing Clinical Excellence

• Support the team in implementing standardized clinical protocols, processes, and practice standards across MWS Family Services.
• Support the team to operationalize a unified clinical practice framework that guides assessment, intervention, supervision, and documentation across services.
• Support the team in developing roadmaps and growth plans to support staff development and career progression.

2. Supporting Clinical & Service Excellence

• Participate in Clinical Reviews and provide clinical input on challenging cases.
• Support reviews of operational and clinical workflows to ensure alignment with evolving service standards, and assist in implementing standardized documentation practices.
• Support annual MSF Internal Quality Assurance (IQA) clinical audits.
• Implement practice observation processes to support reflective learning and quality assurance.

3. Team Management & Professional Development

• Assist in planning induction programmes and internal trainings for FSC staff.
• Participate in practice circles and skill-sharing platforms to enhance clinical capacity.
• Contribute to the development of training materials and documentation that support staff learning.
• Support in designing specialization tracks and advanced clinical pathways for FS staff.
• Support in developing a tiered competency framework aligned with appraisal criteria and career progression goals.
• Participate in centre-based clinical consults to support integrated best practices across the Family Services ecosystem.

4. Developing Group Work Programmes

• Support the development and delivery of group work initiatives.
• Assist in creating psychoeducational materials for vulnerable members.
• Contribute to the documentation and evaluation of group and community work processes.
• Engage in ad-hoc consultations with centres to integrate best practices and ensure alignment with broader service goals.
• Plan and coordinate training for groupwork facilitators, ensuring fidelity to therapeutic models and responsiveness to member needs.
• Participate in evaluation activities to assess programme outcomes and service effectiveness.
• Support research initiatives by contributing to data collection, documentation, and internal sharing of insights.
• Advocate for a culture of inquiry, innovation, and evidence-informed practice across the FS network.

Qualifications

• Minimum Bachelor’s Degree in Social Work or Post Graduate Diploma in Social Work from an accredited institution, or a Degree in Counselling, Psychology, Social Work from an accredited institution, with at least 2 years of relevant experience in social work practice.
• Proficiency in documentation of protocols and processes is essential.
• Good analytical skills with a critical mindset.
• A team player who can also work independently.
• Able to multitask effectively.
• Strong interest in research, clinical practice, group facilitation, and professional development is an advantage.

Core competencies

• Ability to work collaboratively across teams and centres.
• Solid foundation in casework, assessment, and intervention.
• Willingness to learn and contribute to clinical frameworks and evidence-based practice.
• Proficiency in engaging, assessing, intervening, and evaluating practice effectively.
• Ability to understand client groups, manage risks, and identify protective factors.
• Capacity to demonstrate reflective practice.
• Knowledge and application of the SASW Code of Professional Ethics and Code of Social Work Practice.
• Cultural awareness and social sensitivity in working with diverse populations.
• Positive attitude with strong interpersonal and written communication skills.

Technical Competencies

• Competent in MS Office skills.

Leadership Competencies

• Able to lead and manage social workers and colleagues to achieve project outcomes.