Social Work Associate (CREST)

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community-centric social service agency located in Singapore is seeking a Social Work Associate to promote mental wellness. The role involves outreach activities, client support, and coordinating care for individuals with mental health conditions. Candidates should have a diploma in social work or related fields and preferably 2-3 years of experience in healthcare or community care. Strong communication skills and compassion are essential for engaging with clients and caregivers, enhancing their quality of life through dedicated support.

Qualifications

• 2-3 years of experience in healthcare/community care.
• Team collaboration and following guidance from senior staff is essential.
• Knowledge of dialects is advantageous.

Responsibilities

• Assist in running targeted outreach activities.
• Support in initial assessment of walk-ins and referrals.
• Monitor clients' conditions and assist in regular follow-ups.

Skills

Good communication and interpersonal skills

Interest in mental health advocacy

Compassionate emotional support

Organised and detail-oriented approach

Education

Diploma in social work, counselling, psychology or related fields

Job description

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community‑centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

CREST (Community Outreach Team) is a vital community safety network supporting individuals at risk of or living with mental health conditions, including dementia, as well as their caregivers.

As a Social Work Associate, you will provide essential support in outreach activities, client care, and programme operations to promote mental wellness in the community. If you're passionate about mental health and eager to make a difference, this is a great opportunity to start or grow your career in community mental health!

RESPONSIBILITIES

Programme Implementation Support

• Assist in running targeted outreach and cognitive stimulation activities.
• Provide administrative, logistical, and site‑related support to the team in running client‑related and CREST activities.
• Prepare necessary resource materials to be provided to clients and caregivers.

Community Engagement & Outreach

Awareness & Education

• Plan and support outreach initiatives to corporates and community organisations to promote mental wellness and raise awareness.
• Assist in organising and facilitating education and training programmes on mental health and coping strategies.

Client Support & Care Coordination

Assessment & Intervention

• Support in initial assessment of walk‑ins and referral cases.
• Follow up with intervention plans for clients under guidance.
• Offer mental health information and emotional support to at‑risk individuals and their caregivers.

Case Management

• Support care coordination and service linkages for identified clients.
• Monitor clients' conditions and progress, escalating to senior team members where necessary.
• Assist in regular follow‑ups and re‑evaluations to ensure continued client well‑being.

Data Management & Reporting

• Support the team on timely data collation and quarterly report submission.
• Compile and maintain programme data to track activities and client progress.
• Assist in preparing reports as required.

QUALIFICATIONS

• Diploma in social work, counselling, psychology, or other fields related to healthcare and community care.
• Preferably 2–3 years of healthcare/community care experience.
• Interest in mental health advocacy and supporting individuals with mental health conditions, including dementia.
• Good communication and interpersonal skills to engage with clients, caregivers, and team members.
• Ability to provide compassionate emotional support to clients and caregivers.
• Organised and detail‑oriented approach to programme support and administrative tasks.
• Ability to work collaboratively within a team and follow guidance from senior staff.
• Knowledge of dialects is an advantage.

OTHER INFORMATION

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity. #LI‑DNI

Please note that your application will be sent to and reviewed by the direct employer - Allkin Singapore Ltd