Social Work Assistant / Coordinator (1-year contract)

Singapore National Eye Centre; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Social Work Assistant / Coordinator for a 1-year contract. The successful candidate will manage the reception area operations, conduct intake interviews, and assess patient needs. Strong customer service skills, proficiency in Microsoft Office, and the ability to communicate with diverse patients are essential. This role offers the chance to make a significant impact on patients' well-being and ensure accurate documentation of their cases.

Qualifications

• Strong customer service skills to handle reception area operations.
• Experience in conducting intake interviews and financial assessments.
• Ability to follow up on counselling sessions for patients.

Responsibilities

• Manage day-to-day operations at the reception area.
• Conduct intake interviews and financial assessments.
• Provide accurate documentation and statistics.

Skills

Excellent customer service and communication skills

Ability to speak common dialects

Proficient in Microsoft Office applications

Job description

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KK Women's and Children's Hospital Pte. Ltd.

Social Work Assistant / Coordinator (1-year contract)

Job Category: Ancillary

You will be our frontline officer assigned to manage the day-to-day operations at the reception area. You will conduct intake interviews and financial assessments, arrange for appointments, serve as a translator during medical social workers’ sessions with patients as well as conduct home visits to assess and follow-up on counselling sessions for patients. You are responsible for the provision of accurate documentation and statistics.

We are looking for candidates with:

• Excellent customer service and communication skills
• Ability to speak common dialectsis desirable, though not essential, in order to liaise with the dialect speaking patients and their families
• Proficient in Microsoft Office applications