Site Reliability Engineer

M-DAQ GLOBAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A fintech company in Singapore seeks a technical support specialist for their Ecommerce Platform Application. Responsibilities include developing monitoring tools, troubleshooting incidents, and conducting rigorous testing. Candidates must have a degree in Computer Science or IT, and programming abilities in Java and Python are essential. Competitive remuneration and opportunities for growth are offered.

Benefits

Employee stock options

Competitive remuneration

Opportunities for learning and growth

Qualifications

• Previous experience in client management, especially with Chinese and Japanese clients.
• Ability to learn new functionalities quickly and present testing scenarios.
• Knowledge of FIX Protocol is essential but not mandatory.

Responsibilities

• Provide day-to-day support for Ecommerce Platform Application.
• Write monitoring tools in Unix, Python, SQL or Lambda.
• Troubleshoot incidents and manage problem resolution.
• Develop test cases and test scenarios for exhaustive testing.

Skills

Java

Python

Unix/Bash

Selenium

Analytical skills

Problem-solving skills

Simplified Chinese (spoken/written)

Japanese (spoken/written)

Education

Degree in Computer Science / Info Technology

Tools

AWS platform/tools

Job description

About Us

At M-DAQ Global, we're on a mission to create a World without Currency Borders. We are a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide.

Headquartered in Singapore, our vibrant and diverse team spans six countries and territories. We foster a dynamic environment where individuals can contribute to a comprehensive suite of solutions, from advanced FX and streamlined collections to AI-driven onboarding and enhanced risk management. If you're passionate about making a tangible impact in the global financial landscape, and eager to grow within a company that's constantly innovating, M-DAQ Global offers a unique opportunity.

Join us and be part of the team powering faster, smarter cross-border payment and FX solutions for Asia and the world.

For more information, please visit: www.m-daq.com.

Responsibilities

• Primarily responsible for day-to-day support of Ecommerce Platform Application,
• FX clients and Stockbrokers using FX.
• Perform monitoring using available tools and media
• Write Monitoring Tools in Unix, Python, SQL or Lambda, strictly adhering to the monitoring framework
• Assist Clients Success Team with onboarding activities.
• Trouble shoot incidents, providing enough in-dept details which would assist developers to quickly zoom into codes to identify any bugs
• Manage incidents following internal incident management process and procedures till they are resolved
• Ensure incidents are logged and root cause analysis updated and concerned parties are advised
• Involved in Problem Management
• Ensure timely email responses and stake holders updates
• Participate in depth QA/Testing of the application at the end of a Sprint
• Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios for exhaustive testing against new applications or new functionalities
• Code Test Cases using Selenium, Cucumber, Scripts, Python and Postman
• Ensure production system are adequately monitored

Requirements

• Degree in Computer Science / Info Technology
• Able to code in Java, Python and Unix/Bash is a must
• Able to code in Selenium would be an advantage
• Some knowledge in AWS platform/tools would be an advantage
• Some knowledge on FX, Payment and E-Commerce business knowledge would be an advantage
• Equipped with analytical and problem-solving skills
• Able to learn new functionalities and new systems quickly and present testing permutations for Test Cases and Test Scenarios
• Essential but not a must to have knowledge of FIX Protocol
• Result driven and customer oriented
• Prior experience in managing clients from China and Japan will be advantageous
• Proficient in spoken and written Simplified Chinese
• Ability to speak/write Japanese will be advantageous
• Team player, resourceful, independent and a good communicator

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency BordersTM
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits