Singapore IT Support Engineer — End-User & Platform Ops

NCS Group; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

NCS Group, a leading technology services firm, is looking for an IT Support Engineer in Singapore. The position involves end user support, troubleshooting client platform problems, and managing service requests to ensure service level requirements are met.

The ideal candidate holds a Diploma or Degree in Computer / Electronic Engineering with at least 2 years of relevant experience and possesses a positive and resourceful attitude. Strong computer literacy in MS Office is essential.

Qualifications

• Minimum 2 years related experience in Technology Administration.
• Some Network knowledge is an advantage.
• Independent and resourceful individuals with a positive attitude.

Responsibilities

• Perform End User Support and Client Management.
• Troubleshoot client platform related issues.
• Monitor service levels and maintain system configurations.
• Manage client platform implementation and upgrades.

Skills

End User Support

Troubleshooting

Incident Resolution

User Account Management

Asset Management

Education

Minimum Diploma or Degree in Computer / Electronic Engineering

Tools

MS Office

Job description

NCS Group, a leading technology services firm, is looking for an IT Support Engineer in Singapore. The position involves end user support, troubleshooting client platform problems, and managing service requests to ensure service level requirements are met.

The ideal candidate holds a Diploma or Degree in Computer / Electronic Engineering with at least 2 years of relevant experience and possesses a positive and resourceful attitude. Strong computer literacy in MS Office is essential.