IT Support Engineer: End-User & Systems Admin

Singtel Group; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading technology services firm in Singapore is seeking an IT Support Engineer. The role involves client management, troubleshooting platform issues, and ensuring service levels are met. Candidates should have a Higher Nitec or Diploma in Computer/Electronic Engineering, preferably with at least one year of experience in technology administration. Proficiency in MS Office and a can-do attitude are essential. This position offers opportunities to work with cutting-edge technology and contribute to client solutions.

Qualifications

• Minimum Higher Nitec or Diploma Certification in Computer/Electronic Engineering.
• Preferably 1+ years of experience in Technology Administration.
• Independent, resourceful, result-oriented individuals.

Responsibilities

• Perform End User Support for client management.
• Troubleshoot client platform related problems.
• Respond to incidents and provide resolutions.
• Monitor service levels and document system configurations.
• Involve in client platform implementation and upgrades.
• Conduct asset management and update asset records.

Skills

Client Management

Troubleshooting

MS Office

Network Knowledge

Technology Proficiency

Education

Higher Nitec or Diploma in Computer/Electronic Engineering

Job description

A leading technology services firm in Singapore is seeking an IT Support Engineer. The role involves client management, troubleshooting platform issues, and ensuring service levels are met. Candidates should have a Higher Nitec or Diploma in Computer/Electronic Engineering, preferably with at least one year of experience in technology administration. Proficiency in MS Office and a can-do attitude are essential. This position offers opportunities to work with cutting-edge technology and contribute to client solutions.