Dynamic IT Support Engineer – Desktop & Service Desk

NCS Group; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

NCS Group is seeking an IT Support Engineer in Singapore to perform end-user support and troubleshooting for client platforms. The role requires knowledge of Windows Operating Systems and customer service skills.

Candidates should have a minimum of 1-year experience in technical support, with skills in Active Directory and networking concepts essential for the position. NCS values Adventure, Excellence, Integrity, Ownership, and Unity.

Qualifications

• Minimum of 1-year end-user support experience.
• Experience in supporting WIFI/LAN Connectivity.
• Good understanding of Hardware and peripherals.

Responsibilities

• Perform troubleshooting for client platform related problems.
• Monitor and document system configurations.
• Perform local server administration for software distribution.

Skills

End-user support experience

Troubleshooting skills

Knowledge of Windows Operating Systems

Customer service orientation

Basic understanding of ITIL framework

Tools

Active Directory

Microsoft Office

Networking concepts (TCP/IP, DNS, DHCP, VPN)

Job description

NCS Group is seeking an IT Support Engineer in Singapore to perform end-user support and troubleshooting for client platforms. The role requires knowledge of Windows Operating Systems and customer service skills.

Candidates should have a minimum of 1-year experience in technical support, with skills in Active Directory and networking concepts essential for the position. NCS values Adventure, Excellence, Integrity, Ownership, and Unity.