Senior Desktop Engineer – IT Support & End-User Expert

EU IT NET GmbH; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

NCS in Singapore is seeking a Desktop Engineer who will be the first point of contact for IT support. The ideal candidate should possess a minimum ITE/Diploma with at least 3 years of experience in desktop support, including proficiency in Microsoft Windows 10 and Microsoft Office 365.

The Desktop Engineer will guide the team in resolving complex issues, manage incident records, and perform asset inventories. Relevant Microsoft certifications are required. Join us to contribute to our commitment to a healthy work environment.

Qualifications

• Min. ITE/Diploma graduate with 3 years experience in desktop support.
• Experience in Microsoft Windows 10 and Microsoft Office 365.
• Possess relevant Microsoft certifications.

Responsibilities

• Provide desktop support as the first contact for customers.
• Resolve incidents escalated by Desktop Support Assistant.
• Perform imaging/re-imaging and asset inventories.

Skills

Microsoft Windows 10

Microsoft Office 365

Desktop Support

Remote Support

Education

ITE/Diploma

Tools

Remote Tools

Job description

NCS in Singapore is seeking a Desktop Engineer who will be the first point of contact for IT support. The ideal candidate should possess a minimum ITE/Diploma with at least 3 years of experience in desktop support, including proficiency in Microsoft Windows 10 and Microsoft Office 365.

The Desktop Engineer will guide the team in resolving complex issues, manage incident records, and perform asset inventories. Relevant Microsoft certifications are required. Join us to contribute to our commitment to a healthy work environment.