Shipping IT Operations Leader

ASL EQUIPMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics technology company based in Singapore is seeking an IT Support Manager to oversee the IT support function across all departments. This role requires strong leadership and a minimum of 5 years of experience in IT support, ideally within the shipping or freight forwarding sectors. You will ensure the availability and performance of essential systems, manage critical incidents, and support staff onboarding and IT planning. Knowledge of freight forwarding systems and how to utilize software licenses effectively is essential.

Qualifications

• Minimum 5 years of relevant IT support experience, preferably in shipping or freight forwarding.
• Strong leadership abilities and effective troubleshooting skills are required.
• Good analytical skills and a solid understanding of freight forwarding workflows are essential.

Responsibilities

• Manage and lead the IT support function for all departments.
• Ensure availability of freight forwarding, shipping, and accounting systems.
• Act as an escalation point for critical IT incidents.

Skills

Leadership

Troubleshooting

Analytical Skills

Understanding of Freight Forwarding

Education

Bachelor’s Degree in Information Technology or related field

Tools

SysFreight

SAP

Microsoft 365

Windows

Networking Fundamentals

Job description

A logistics technology company based in Singapore is seeking an IT Support Manager to oversee the IT support function across all departments. This role requires strong leadership and a minimum of 5 years of experience in IT support, ideally within the shipping or freight forwarding sectors. You will ensure the availability and performance of essential systems, manage critical incidents, and support staff onboarding and IT planning. Knowledge of freight forwarding systems and how to utilize software licenses effectively is essential.