Shipping Agent Operations

SEAGULL BOAT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading maritime services provider in Singapore seeks a dedicated professional to coordinate vessel arrangements and ensure compliance with port regulations. Responsibilities include liaising with authorities, maintaining documentation, and providing 24/7 operational support. Ideal candidates will have strong communication skills and the ability to manage multiple tasks efficiently. Knowledge of Singapore's customs and immigration regulations is essential.

Qualifications

• Good knowledge of port, immigration, and customs regulations in Singapore.
• Able to work independently and handle multiple vessel calls simultaneously.
• Organized, detail-oriented, and capable of handling multiple tasks.

Responsibilities

• Coordinate pre-arrival and post-departure arrangements for vessels.
• Liaise with authorities for crew-related formalities and vessel clearance.
• Monitor port schedules and berth availability for timely updates.
• Maintain accurate documentation for vessel operations.
• Track invoices and operational costs for proper billing.
• Provide 24/7 operational support during vessel port calls.
• Develop relationships with ship masters, clients, and vendors.

Skills

Knowledge of port regulations

Communication skills

Organizational skills

Interpersonal skills

Microsoft Office proficiency

Job description

Responsibilities

• Coordinate pre-arrival and post-departure arrangements for vessels.
• Liaise with Immigration & Checkpoints Authority (ICA), Maritime and Port Authority of Singapore (MPA), terminal operators, and private wharves for crew-related formalities and vessel clearance.
• Monitor port schedules and berth availability to provide clients with timely updates.
• Maintain accurate documentation (e.g., arrival/departure reports, DA submissions, statements of facts).
• Track and follow up on invoices, charges, and operational costs to ensure proper billing.
• Provide 24/7 operational support during vessel port calls on a rotational basis.
• Develop and maintain strong relationships with ship masters, clients, and vendors for smooth communication and service delivery.

Requirements

• Good knowledge of port, immigration, and customs regulations in Singapore
• Able to work independently and handle multiple vessel calls simultaneously
• Good communication and interpersonal skills — able to liaise confidently with clients and internal teams.
• Organized, detail-oriented, and capable of handling multiple tasks.
• Proficient in Microsoft Office (Excel, Word); strong computer skills;