ServiceNow Senior Developer

Cognizant; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A global IT services leader is looking for an experienced ServiceNow Developer in Singapore. The successful candidate will take on technical leadership roles while managing the development of complex ServiceNow solutions. Candidates should have over 7 years of experience in ServiceNow, particularly with App Engine and HRSD modules. Strong JavaScript skills and current ServiceNow certifications are essential. This position combines leadership with hands-on development, offering a dynamic working environment.

Qualifications

• 7+ years of experience in ServiceNow development required.
• 3+ years of hands-on experience with ServiceNow App Engine.
• Experience in large-scale ServiceNow implementations.

Responsibilities

• Lead the development of custom applications on ServiceNow.
• Mentor junior developers and conduct code reviews.
• Design workflows and complex business rules.

Skills

ServiceNow App Engine development

JavaScript expertise

Technical leadership

Agile methodologies

Problem-solving skills

Education

ServiceNow certifications (e.g. Certified Application Developer)

Tools

ServiceNow scripting

REST/SOAP web services

Source control tools

Job description

We are seeking an experienced ServiceNow Developer with strong expertise in App Engine development and HRSD module to join our team. This role combines hands‑on development with technical leadership responsibilities, guiding junior developers whilst delivering complex ServiceNow solutions.

Key Responsibilities

• Lead the development and implementation of custom applications using ServiceNow App Engine
• Provide technical mentorship and guidance to junior developers
• Design and develop complex workflows, business rules, and custom applications
• Establish coding standards and best practices for the development team
• Conduct code reviews and ensure quality of deliverables
• Troubleshoot complex technical issues and provide solutions
• Create technical documentation and knowledge base articles
• Participate in architecture discussions and solution design sessions

Required Qualifications

• Minimum 7 years of ServiceNow development and implementation experience
• Minimum 3 years of hands‑on experience with ServiceNow App Engine development and HRSD.
• Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
• Experience in at least 2 large‑scale ServiceNow implementations
• Strong expertise in JavaScript and ServiceNow scripting
• Proven track record of technical leadership and mentoring

Technical Skills

• Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
• Expertise in ServiceNow scripting using JavaScript
• Strong understanding of ServiceNow platform capabilities and limitations
• Proficiency in:
  • Business Rules
  • Client Scripts
  • UI Policies
  • UI Actions
  • Workflows
  • Flow Designer
  • Integration Hub
  • Service Portal development
• Experience with source control and deployment tools
• Knowledge of REST/SOAP web services and APIs

Leadership Skills

• Demonstrated ability to mentor and guide junior developers
• Experience in conducting technical training sessions
• Strong code review and quality assurance skills
• Ability to translate complex technical concepts to non‑technical stakeholders
• Experience in estimating development effort and managing technical deliverables

Additional Requirements

• Experience with Agile development methodologies
• Strong problem‑solving and analytical skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Experience in creating technical documentation

Preferred Qualifications

• Experience with multiple ServiceNow releases and platform upgrades
• Knowledge of ITIL processes and frameworks
• Experience with performance tuning and optimisation
• Background in implementing ServiceNow best practices and governance
• Additional technical certifications in relevant areas

This role offers an excellent opportunity for an experienced ServiceNow developer to take on technical leadership responsibilities whilst continuing to deliver hands‑on development work in a dynamic environment.