Service Now developer

RAPSYS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A technology solutions provider based in Singapore is seeking an experienced ServiceNow Developer to lead the design and implementation of ServiceNow solutions. The ideal candidate will have a minimum of 5 years of ServiceNow development experience, strong proficiency in JavaScript, and experience with App Engine development. Key responsibilities include developing and maintaining custom applications, providing technical guidance, and participating in code reviews to ensure quality standards.

Qualifications

• Minimum 5 years of ServiceNow development experience.
• At least 3 years of hands-on experience with App Engine development.
• Strong analytical and problem-solving abilities.

Responsibilities

• Lead the technical design and implementation of ServiceNow solutions.
• Develop and maintain custom applications using App Engine.
• Provide technical guidance and mentoring to junior developers.

Skills

ServiceNow development

JavaScript

Business Rules

UI Policies

AngularJS

REST/SOAP web services

ITIL framework

Agile methodologies

Education

Bachelor's degree in Computer Science

Tools

ServiceNow App Engine

MID Server

Now Experience UI Builder

Job description

Primary Responsibilities

• Design, develop, and maintain ServiceNow applications and workflows according to business requirements, including custom applications, integrations, and automated solutions using JavaScript,HTML, CSS, and ServiceNow's proprietary languages
• Design and develop custom applications using ServiceNow App Engine, including creating data models, access controls, business logic,and user interfaces

Technical Skills Required

• Strong proficiency in ServiceNow development, including experience with ServiceNow scripting using JavaScript, Business Rules,Client Scripts, UI Policies, and UI Actions
• Extensive experience with App Engine Studio and App Engine Templates for rapid application development
• Experience with ServiceNow's Service Portal custom development,including strong knowledge of AngularJS, Bootstrap frameworks, CSS and development of custom widgets
• Understanding of integration protocols such as REST / SOAP web services, authentication method such as OAuth / SAML and parsing of payloads in JSON and XML formats
• Proficiency in configuring and leveraging MID Server for secure on-premises integrations
• Proficiency in creating custom workflow using Flow Designer and Integration Hub for process automation
• Familiarity with ITIL framework and IT Service Management principles
• Experience in developing and deploying applications using Now Experience UI Builder
• Knowledge of Table Builder and configuring table relationships
• Understanding of App Engine security model, role-based access control and cross-scope access control configurations
• Experience with App Engine governance and deployment processes

Additional Requirements

• ServiceNow certifications (Administrator, Implementation Specialist, Application Developer) are highly desirable
• Experience with Agile development methodologies and version control systems
• Strong analytical and problem-solving abilities with attention to detail
• Excellent communication skills for collaborating with stakeholders and documenting solutions

Key Responsibilities

• Lead the technical design and implementation of ServiceNow solutions, ensuring they align with enterprise architecture standards and best practices
• Develop and maintain custom applications using App Engine that meet business requirements
• Design and implement automated controls and monitoring solutions
• Provide technical guidance and mentoring to junior developers and administrators
• Participate in code reviews and ensure quality standards are maintained throughout development
• Troubleshoot complex technical issues and provide timely resolution
• Create and maintain technical documentation for all developed solutions

Experience Level

• Minimum 5 years of ServiceNow development experience
• At least 3 years of hands-on experience with App Engine development
• Bachelor's degree in Computer Science, Information Technology, or related field
• Demonstrated experience in implementing and customising ServiceNow modules in enterprise environments