Service Line Specialist - Integration and Process Management

COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading technology solutions provider in Singapore seeks a Service Line Specialist to drive sales growth and enhance service line presence in the APJ region. The specialist will manage client relationships, create sales pipelines, and collaborate with internal teams to develop solutions. Ideal candidates will have extensive experience in IT sales, particularly with middleware technologies and building strategic partnerships. This role offers a chance to significantly impact service line growth and client engagement.

Qualifications

• Experience in creating and driving a sales plan with an IT Systems Integrator.
• Hands-on experience in proposal creation and deal pursuits.
• Familiarity with middleware tools and orchestration platforms.

Responsibilities

• Create and execute a growth plan in the region.
• Craft service offerings and provide thought leadership.
• Lead pre-sales and business development activities.

Skills

Sales planning

IT sales lifecycle

Middleware technologies

Collaborative relationships

Business acumen

Tools

Pega

Appian

Outsystems

Mendix

Job description

About Cognizant Integration and Process Management (IPM) Practice

The Integration and Process Management (IPM) practice focuses on providing Enterprise Integration and Process Automation and Orchestration solutions to enterprises globally. It is one of the largest services practices in the industry, and a key pillar of our Enterprise Platform services. We are seeking a Service Line Specialist to grow our presence in the APJ region.

Summary of Role

Service Line Specialists will be responsible for the service line growth in the region. Service Line Specialists will be driving sales in the region with a good mix of strategic and tactical management experience. They are actively involved in growing the service line's footprint and assisting the Client Partners to engage with clients and partners with service line opportunities. They will provide deep expertise to support the Client Engagement Team to close new and expansion opportunities with customers.

The specialist will create our sales pipeline, go-to-market offerings and expand our stakeholder footprint within the accounts. The individual will work with, and leverage, our consulting, advisory, pre-sales, technology CoE and solution delivery teams.

Role Responsibilities

• Create and execute a growth plan in the region involving account teams, practice stakeholders and partners
• Ability to craft service offerings and Provide Thought leadership in the Integration, Process Automation and Orchestration domain.
• Manage Relationship with account and sales stakeholders.
• Provides subject matter expertise to proposal development and overall solution.
• Lead / Support pre-sales and Business Development activities
• Supports in Identifying opportunities, making proactive proposals to client in line with account strategy.
• Active involvement in pursuits to close new and expansion opportunities working closely with Client Leadership Team
• Engage with the relevant internal Cognizant teams and service lines team for developing solutions.
• Validate and review solutions and draft win themes.
• Engage with Partners to develop sales pipeline.
• Ability to thrive in an unstructured environment that demands a consultative approach and solutions that span multiple environments.

Skills & Experience

• Experience in creating and successfully driving a sales plan with a leading IT Systems Integrator
• Expertise in the IT sales lifecycle with hands-on experience in proposal creation, presentation and deal pursuits
• Experience in estimation models and deal pricing
• Experience and understating of middleware tools and technologies. Having worked with at least one of the leading orchestration platforms such as Pega, Appian, Outsystems, Mendix
• Good understanding of the market trends, key shifts, and opportunities.
• Understanding of business solutions and software engineering processes
• Experience in supporting account teams and building collaborative relationships with external and internal partners.
• Business acumen, communication, and drive for results
• Ability to work collaboratively in a virtual and highly matrixed environment.
• Cross functional IT experience including IT consulting, IT business systems analysis, systems integration, business process re-engineering, development and implementation of large-scale systems, technical project management, sales/support, and customer relationships will be an added advantage.