Service Engineer

Lasertec Singapore Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading provider of inspection and measurement solutions in Singapore is seeking a Technical Support Specialist. The role involves providing on-site and remote technical support, performing repairs, and installing new machines. Candidates should hold a Diploma/Degree in Electronics or Mechatronics and have over 3 years of experience in the semiconductor industry. Strong communication skills and willingness to travel are essential.

Qualifications

• Diploma/Degree in Electronics or Mechatronics or related qualifications.
• Intermediate proficiency in Microsoft Office Excel and Word.
• Work experience in a customer support environment.
• Over 3 years of experience in the semiconductor industry.

Responsibilities

• Provide technical support to customers on-site or remotely.
• Perform repair works and troubleshoot machines at customer sites.
• Install new test machines and software upgrades.
• Develop manuals and Standard Operating Procedures (SOPs) for machines.

Skills

Customer support experience

Interpersonal skills

Technical problem solving

Hands-on skills in machine maintenance

Education

Diploma/Degree in Electronics or Mechatronics

Tools

Microsoft Office Excel

Microsoft Office Word

Laser instruments

Oscilloscope

Spectrum analyzer

Job description

Overview

Lasertec Corporation provides various inspection and measurement solutions based on its expertise in applied optical technologies. Guided by the corporate philosophy of “Inventing for your success, inventing for the future”, our specialisation is in semiconductor‑related inspection systems, and we strive to achieve further growth in the semiconductor industry where innovations keep driving market growth, by developing perfectly fit products to meet customer needs ahead of others.

Responsibilities

• Provide technical support to customers either on-site or remotely.
• Perform repair works and troubleshoot machines at customer site.
• Install new test machines and software upgrades.
• Develop manuals and Standard Operating Procedures (SOPs) for machines.

Qualifications

• Have a Diploma/Degree in Electronics or Mechatronics or related qualifications.
• Have intermediate proficiency in Microsoft Office Excel, Words.
• Have work experience in a customer support environment.
• Have work experience in a semiconductor industry for more than 3 years.
• Have knowledge in laser, Oscilloscope/Spectrum analyzer/other instruments.

Desired Traits

• A team player.
• Has strong interpersonal skills with good oral and written communication skills.
• Able to travel overseas frequently and on short notice.
• Flexible to work on selected weekends and public holidays (Following PM schedule).
• Self-driven in pursuing technical knowledge needed for the job.
• A hands‑on problem solver, skilled in machine maintenance.