Service Crew

MDESG PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A food & beverage service provider in Singapore is seeking a Service Crew member. The role involves providing exceptional customer service, taking orders, and ensuring a clean dining environment. Ideal candidates are adaptable, detail-oriented. This position offers a dynamic work atmosphere where teamwork is essential.

Qualifications

• Strong ability to provide friendly, efficient service.
• Good interpersonal and communication skills.
• Ability to work well in teams.

Responsibilities

• Greet guests, assist with seating, and provide service.
• Take orders accurately and recommend menu items.
• Serve food and drinks efficiently.

Skills

Customer Service

Communication

Teamwork

Adaptability

Positive Attitude

Attention to Detail

Job description

Overview

A Service Crew member in the food & beverage or retail industry is a frontline staff member responsible for providing excellent customer service, taking orders, serving food and beverages, preparing bills, and maintaining a clean and welcoming environment. Key duties include greeting guests, taking orders, serving customers, handling payments, cleaning tables, and ensuring customer satisfaction.

Key Responsibilities

• Customer Interaction: Greet guests upon arrival, assist with seating, and provide prompt and courteous service throughout their visit.
• Order Management: Present menus, answer questions about food and beverage items, take orders accurately, and recommend menu items to customers.
• Service Delivery: Serve food and drinks to customers and ensure orders are delivered efficiently and correctly.
• Payment Processing: Prepare bills that itemise costs and sales tax, process payments, and handle cash or credit card transactions.
• Cleanliness & Maintenance: Keep dining areas, work stations, and restrooms clean, organised, and well-maintained.
• Team Support: Collaborate with other team members to ensure smooth operations and efficient service.

Key Skills & Qualities

• Customer Service: A strong ability to provide friendly, efficient, and professional service to customers.
• Communication: Good interpersonal and basic communication skills to interact effectively with customers and colleagues.
• Teamwork: The ability to work well with others to achieve common goals.
• Adaptability: The ability to work in a fast-paced environment and manage multiple tasks effectively.
• Positive Attitude: A cheerful, positive, and service-oriented demeanor.
• Attention to Detail: Accuracy in taking orders, handling payments, and maintaining cleanliness.