Service Captain

BURNT ENDS RESTAURANT PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A modern barbecue restaurant in Singapore is seeking a service professional to assist in daily operations, ensuring a memorable dining experience, and supervising staff. Candidates should have 2-3 years of F&B service experience and strong communication skills. The role offers competitive benefits including medical and dental coverage, monthly incentives, and ample leave.

Benefits

Medical insurance

Dental coverage

Monthly incentives

Annual performance bonus

12 days Annual leave + 1 day Birthday leave

1.5x OT pay for hours worked beyond 44/week

Qualifications

• 2-3 years of F&B service experience required.
• Must possess strong public relations skills.
• Good communication and teamwork abilities essential.

Responsibilities

• Assist Managers in daily operations of the cafe.
• Ensure a pleasant dining experience for customers.
• Monitor cleanliness and safety of dining areas.
• Supervise and train service staff.

Skills

Public relations skills

Communication skills

Interpersonal skills

Job description

Overview

Come Join the Burnt Ends Hospitality Group! Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

Responsibilities

• Assist Supervisors and Managers in ensuring the smooth daily operation of the cafe
• Ensure customers have a pleasant and memorable dining experience
• Constantly obtain customer feedback during operations to ensure satisfaction
• Monitor setup, maintenance, cleanliness and safety of dining areas
• Perform duties like ordering, serving, clearing and setting of tables
• Promote sales and be familiar with promotions and menu
• Attend to customer complaints (if any)
• To handle cashiering duties
• Assist to upsell promotions
• Constantly motivate & cultivate a team spirit in the restaurant
• Maintains utmost service standards and discipline/grooming among the service staff
• Supervise and train the service staff to Outlet standards of excellence
• Adhere to company’s standard operating procedures
• Required to act as Manager on Duty in absence of the Managers & Supervisors
• Any other appropriate duties and responsibilities as assigned

Qualifications

• Possess 2-3 years of F&B service experience
• Strong public relations skills
• Possess good communication & interpersonal skills.
• Able to work independently and as a team.
• 5 days work week

Benefits

• Medical insurance
• Dental coverage
• Monthly incentives
• Annual performance bonus
• Strong growth and development opportunities
• 12 days Annual leave + 1 day Birthday leave
• 1.5x OT pay for hours worked beyond 44/week

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of Burnt Ends!