Senior Voice Operations Manager

Singtel Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading telecommunications provider in Singapore is seeking a Telecommunications Specialist to manage resource planning and support audits within the company. The ideal candidate will possess a degree in IT/Computer and have 8+ years of relevant experience in telecom and networking, including skills in TCP/IP, Linux, and programming. We offer comprehensive health benefits, ongoing training opportunities, and a chance to grow in an innovative environment.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• 8 years of work experience in telecom, networking, and IT.
• Knowledge in TCP/IP networking including DNS/DHCP.
• Experience with Linux and ISDN signalling.

Responsibilities

• Manage resource planning and connections to overseas partners.
• Support audit preparations for the system.
• Implement system and security patches.

Skills

IT/Computer degree

8 years of telecom/networking experience

TCP/IP networking knowledge

SIP protocol knowledge

Linux knowledge

ISDN signalling knowledge

Linux Scripting

Python Programming

Pandas

Web-scraping

Education

Degree in IT/Computer

Job description

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Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• ManageC4 resource planning and new connection to overseas partners.
• Support internal and external audit preparations and exercises for the system
• Manage and implement system and security patches, as well as system updates.
• Address and resolve customer escalations effectively.
• Support SPF to prepare for special events, include drawer plan for emergency situation.
• Support SPF and IMDA blocking of calling number related spam or scam calls.
• Managing IMDA directive related to scam prevention and testing

Skills for Success:

• Degree in IT/Computer.
• Related 8 years of work experience in telecom, networking and IT Telco or networking experience.
• Knowledge inTCP/IP networking (include DNS / DHCP),SIP protocol,Linux knowledge andISDN signalling.
• Knowledge inLinux Scripting,Python Programming,Pandas andWeb-scraping.

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!