Senior Systems Engineer - Technical Support & Project Lead

ANTLABS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a Principal Engineer for their technical support team. The candidate will provide in-depth technical assistance on product solutions, troubleshoot issues, and lead customer projects. Ideal applicants will have at least 3 years of experience, particularly with Linux OS and strong troubleshooting abilities. The role requires working under pressure in a fast-paced environment and may involve on-site customer support.

Qualifications

• At least 3 years’ experience working with Linux OS (CentOS).
• Strong troubleshooting skills to analyze and isolate technical issues.
• Experience in technical support operations for external customers.

Responsibilities

• Principal Engineer responsible for assigned solution projects.
• Manage customer interactions and troubleshoot services.
• Provide technical training for staff and customers.

Skills

Linux OS (CentOS)

TCP/IP

MySQL

AWS

KVM

Ansible

Bash scripting

Wireshark

Virtualization (VMware, Docker)

Networking knowledge

Job description

A technology solutions provider in Singapore is seeking a Principal Engineer for their technical support team. The candidate will provide in-depth technical assistance on product solutions, troubleshoot issues, and lead customer projects. Ideal applicants will have at least 3 years of experience, particularly with Linux OS and strong troubleshooting abilities. The role requires working under pressure in a fast-paced environment and may involve on-site customer support.