Senior ServiceNow QA Tester & Consultant

Ernst & Young Advisory Services Sdn Bhd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global consulting firm located in Singapore is searching for a ServiceNow Tester/QA Engineer to join their team. The role entails managing incidents on the ServiceNow platform, performing root cause analysis, and collaborating with stakeholders for efficient resolutions. The ideal candidate will have experience in ServiceNow testing, strong analytical skills, and knowledge of Agile methodologies. This position promises exposure to challenging projects in the financial services sector.

Benefits

Continuous learning opportunities

Flexible work arrangements

Diverse and inclusive culture

Qualifications

• 1 to 3 years of QA experience with exposure to ServiceNow.
• Strong experience in managing end-to-end SIT and UAT cycles.
• Familiarity with CI/CD pipelines.

Responsibilities

• Acknowledge incidents raised by end users on the ServiceNow platform.
• Perform initial troubleshooting using available logs.
• Submit Change Requests according to governance standards.

Skills

ServiceNow testing

Analytical skills

Problem-solving

Automation tools (Selenium)

Agile/Scrum methodologies

Education

Degree in Information Technology or related field

Tools

ServiceNow

Postman

Job description

A global consulting firm located in Singapore is searching for a ServiceNow Tester/QA Engineer to join their team. The role entails managing incidents on the ServiceNow platform, performing root cause analysis, and collaborating with stakeholders for efficient resolutions. The ideal candidate will have experience in ServiceNow testing, strong analytical skills, and knowledge of Agile methodologies. This position promises exposure to challenging projects in the financial services sector.