Senior Researcher - Organizational Culture

BYTEDANCE PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

A leading tech company is looking for a professional to lead research initiatives related to organizational culture and employee engagement. Responsibilities include designing surveys, analyzing data, providing insights to senior leadership, and staying attuned to industry trends. A Master's degree in a quantitative social science field and 5+ years of relevant experience are required. Strong knowledge of data manipulation and programming languages like SQL, R, and Python is essential. Join us to inspire creativity and enrich lives globally.

Qualifications

• 5+ years of applied experience in people analytics or survey/employee research in tech.
• Experience managing and analyzing structured and unstructured data.
• Experience designing and analyzing surveys throughout the employee lifecycle.

Responsibilities

• Lead research on organizational culture, engagement, and leadership effectiveness.
• Design and implement surveys and feedback mechanisms.
• Provide actionable insights to senior leadership through presentations.
• Stay updated on industry trends and contribute to thought-leadership.

Skills

Data manipulation

Programming languages (SQL, R, Python)

People data analysis

Survey design

Employee lifecycle knowledge

Problem-solving

Communication skills

Education

Master's in a quantitative social science field

PhD in relevant field (preferred)

Tools

SQL

R

Python

Job description

Responsibilities

About the Team We are the Organizational Culture Survey and Evaluation Team, dedicated to driving management excellence and fostering a strong organizational culture through data-driven insights and strategic analysis. Our core responsibilities include leading company-wide initiatives such as the annual ByteDance Employee Survey, conducting in-depth cultural diagnostics, and building robust cultural metrics to track and enhance organizational health.

By leveraging cultural data analysis, we provide senior leadership with actionable insights and forward-looking recommendations that support better management practices and a more cohesive, positive work environment.

• Lead in-depth research and analytical projects on topics related to organizational culture, leadership effectiveness, employee engagement, etc, to identify key cultural issues and formulate strategic recommendations and action plans.
• Own the design and implementation of surveys, assessments, and feedback mechanisms to provide an evaluation mechanism to continuously gauge the health of organizational culture, pinpoint key issues, and offer recommendations to drive problem‑solving efforts.
• Partner with internal stakeholders from a variety of businesses globally and cross‑functional teams to understand critical management and cultural issues, develop hypotheses, create data‑driven insights, and propose scalable solutions and tools.
• Effectively communicate research findings, proposals, and progress reports to senior leadership through presentations and written reports, ensuring that proposals are rooted in rigorous research, data analysis, and a clear implementation plan.
• Stay up‑to‑date with industry trends and best practices, share knowledge and expertise internally, and contribute to thought‑leadership initiatives.

Qualifications

Minimum Qualification(s)

• Master's in a quantitative social science field (e.g., Industrial/Organizational Psychology, Educational Psychology, Organizational Behavior, Behavioral Economics).
• Knowledge in data manipulation and programming languages (e.g., SQL, R, Python) and a strong background in survey design, psychometrics, and people data analysis.
• Strong understanding of people data and employee lifecycle processes (talent acquisition, talent development, rewards, workforce planning, DEI, etc.).
• 5+ years of applied experience in people analytics, or survey/employee research in the tech industry.
• 5+ years of experience managing and analyzing structured and unstructured data using tools such as SQL, R, or Python.
• 5+ years of applied experience designing, implementing, and analyzing surveys throughout the employee lifecycle (recruiting, onboarding, engagement, exit) and/or 360 feedback processes.
• Experience working with global teams.

Preferred Qualification(s)

• PhD in a quantitative social science field (e.g., Industrial/Organizational Psychology, Educational Psychology, Organizational Behavior, Behavioral Economics).
• Experience working with global teams.
• Excellent problem‑solving and communication skills, ability to synthesize complex information into clear and actionable insights, and to communicate complex concepts to diverse audiences.
• Demonstrated intellectual curiosity, flexibility to adapt to changing priorities, proactive and action‑oriented, and able to handle multiple tasks in a fast‑paced environment.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect—and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life—a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we celebrate our diverse voices and create an environment that reflects the many communities we reach. We are passionate about this and hope you are too.