Senior QA Ops Lead — Customer Projects

Lonza; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global life sciences leader in Singapore is seeking a Senior QA Operations Specialist to oversee quality assurance activities in a dynamic environment. You will be the key contact for QA topics, ensuring compliance and customer satisfaction through effective communication and problem-solving. This role requires a degree in a relevant field and solid QA experience in the life sciences industry. Join us to make a positive impact on millions of lives worldwide.

Benefits

Agile career development

Inclusive workplace

Fully paid medical insurance

Daily company bus service

Qualifications

• Relevant QA experience in the pharmaceutical, biotech, or related life sciences industry.
• Strong understanding of QA processes.
• Proven ability to manage customer interactions.

Responsibilities

• Act as primary contact for QA-related topics.
• Provide routine updates to customers on QA-relevant topics.
• Lead investigations for customer complaints.

Skills

cGMP requirements

Problem-solving skills

Communication skills

Interpersonal skills

Customer interactions

Mentoring or coaching

Education

Degree/Diploma in Life Sciences, Biotechnology, Chemistry, or related discipline

Job description

A global life sciences leader in Singapore is seeking a Senior QA Operations Specialist to oversee quality assurance activities in a dynamic environment. You will be the key contact for QA topics, ensuring compliance and customer satisfaction through effective communication and problem-solving. This role requires a degree in a relevant field and solid QA experience in the life sciences industry. Join us to make a positive impact on millions of lives worldwide.