Senior Product & Application Engineer

Talent Trader Group Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading engineering firm in Singapore is seeking a hands-on Senior Product & Application Engineer. The role involves bridging customers with R&D teams, focusing on product innovation and providing technical support throughout the product lifecycle. Candidates should have a degree in engineering and experience in the semiconductor backend industry. Strong problem-solving skills and the ability to engage with customers are essential. The position offers opportunities for collaboration and professional growth.

Qualifications

• Minimum 5 years in a complex technical or engineering environment.
• At least 3 years in product support or customer-facing technical roles.
• Experience in the semiconductor backend industry; Flip Chip process knowledge is a strong advantage.

Responsibilities

• Collect insights directly from customer sites to inform product strategy.
• Conduct product evaluations and customer demonstrations.
• Deliver technical training to Field Service Engineers and customers.

Skills

Technical pre- and post-sales support

Product innovation

Customer engagement

Complex problem solving

Collaboration with R&D teams

Education

Diploma or Degree in Mechanical, Electrical, or Mechatronic Engineering

Tools

JIRA

Job description

Role Overview

We are looking for a hands-on Senior Product & Application Engineer to bridge customers, R&D, and regional support teams. This role focuses on product innovation, technical pre- and post-sales support, and driving successful product introduction within a complex manufacturing environment.

Key Responsibilities

• Collect process, production, and competitor insights directly from customer sites.
• Identify and propose new product ideas and innovations to strengthen the product and service portfolio.
• Support new product introductions, including launches, demos, trade shows, and customer evaluations.
• Conduct feasibility studies and support customer sample builds.
• Participate in R&D activities covering product definition, requirement engineering, and testing (in-house and on-site).
• Define software requirements and feature enhancements using structured tools (e.g. JIRA).
• Build strong technical expertise through close collaboration with Product Line, R&D, and global support teams.

Pre- & Post-Sales Technical Support

• Conduct product evaluations, benchmarking, and customer demonstrations.
• Support Sales and Commercial teams during pre-sales engagements.
• Act as the primary technical interface for assigned key accounts.
• Provide timely technical updates and guidance to Sales and CPM teams.
• Investigate on-site issues and work closely with Software and Hardware Engineering to resolve problems efficiently.

Knowledge Transfer & Training

• Maintain and troubleshoot demo equipment when required.
• Deliver technical training to Field Service Engineers and customers on existing and upcoming platforms.

Requirements

• Diploma or Degree in Mechanical, Electrical, or Mechatronic Engineering.
• Minimum 5 years in a complex technical or engineering environment.
• At least 3 years in product support or customer-facing technical roles.
• Experience in the semiconductor backend industry is required; Flip Chip process knowledge is a strong advantage.

Interested applicants for the above advertised position(s), please kindly click the APPLY button below or send in your updated resume.

EA License No.: 13C6305

Registration No.: R1874608 (LEE JIA HOU)

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