Senior Pre-Op & Admitting Services Coordinator

Singapore National Eye Centre; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A healthcare facility in Singapore is seeking a customer service professional to ensure smooth operations at the admission centres. You will handle urgent admissions, schedule appointments, and maintain accurate patient records. Ideal candidates have at least 1 year of experience in frontline service, with a strong customer orientation and excellent interpersonal skills. Familiarity with the SAP system is a plus.

Qualifications

• At least 1 year of frontline customer service experience.
• Ability to work staggered hours between 8.30am and 6.30pm.

Responsibilities

• Deliver professional customer service to ensure smooth operation of the admission centres.
• Manage urgent admissions from outpatient clinics, appointment scheduling, and payments.
• Maintain accurate patient records and documentation.

Skills

Customer-oriented

Excellent interpersonal skills

Attention to detail

Education

GCE ‘O’ / ‘N’ Level

Tools

SAP system

Job description

A healthcare facility in Singapore is seeking a customer service professional to ensure smooth operations at the admission centres. You will handle urgent admissions, schedule appointments, and maintain accurate patient records. Ideal candidates have at least 1 year of experience in frontline service, with a strong customer orientation and excellent interpersonal skills. Familiarity with the SAP system is a plus.