Senior Patient Relations Officer

Raffles Medical Group Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a meticulous individual to support the Business Centre's operations. Responsibilities include advising patients on billing, administering admissions, and handling enquiries while reviewing billing policies for improvements. Candidates should hold a recognized Degree or Diploma in Business Administration, Tourism, or Hospitality, with relevant experience preferred. The role requires working shift hours on weekends and public holidays.

Qualifications

• Meticulous and service-oriented individual.
• Relevant working experience in the healthcare or hospitality industry preferred.

Responsibilities

• Support the daily operations of the Business Centre.
• Advise patients on billings and estimated bill size.
• Administer admissions and discharges.
• Handle patient enquiries and review billing & collection policies.

Education

Degree or Diploma in Business Administration, Tourism or Hospitality

Job description

You will be required to work Shift hours on weekends and public holidays.

Responsibilities

You will play a vital role in supporting the daily operations of the Business Centre. You will advise patients on billings and estimated bill size, administer admissions and discharges, handle patients’ enquiries, as well as review periodically the billing & collection policies and work processes for improvements.

Requirements

• Being a meticulous and service-oriented individual, you should have a recognized Degree or Diploma in Business Administration, Tourism or Hospitality, preferably with relevant working experience in the healthcare or hospitality industry.

Working hours: 7am-430pm/ 1030am-8pm (5 days work week including weekends)

Only shortlisted candidates will be notified.