Senior Operations Officer, Industrial (Soft Facility Management)

Mapletree Investments; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading investment management firm in Singapore is seeking a Senior Operations Officer to oversee daily soft services operations and maintain properties. The ideal candidate will have a diploma in Facilities Management and at least 3 years of relevant experience. Responsibilities include managing service providers, attending to tenants' feedback, and overseeing maintenance operations. The role requires proficiency in MS Office, and knowledge of SAP is advantageous.

Qualifications

• Diploma in Building, Facilities Management or a related discipline.
• At least 3 years of relevant experience in building operations management.
• Knowledge of potential work hazards and safety procedures.

Responsibilities

• Manage daily facility management operations and maintenance of properties.
• Attend to tenants' feedback and maintain tenant-landlord relationships.
• Facilitate the handing over/taking over of premises.

Skills

Facility management

Communication

Multi-tasking

Education

Diploma in Building or Facilities Management

Tools

MS Office Applications

SAP

Job description

Senior Operations Officer, Industrial (Soft Facility Management)

Mapletree Investments Pte Ltd is looking for a Senior Operations Officer to manage daily soft services operations and maintenance of properties.

Job Responsibilities

• Responsible for the daily facility management operations and maintenance of properties.
• Manage service providers for maintenance works and obtain quotations for maintenance/improvement works.
• Attend to tenants' feedback and liaise with tenants to maintain a good tenant‑landlord relationship.
• Facilitate the handing over/taking over of premises from tenants.
• Process and monitor tenants' fitting out works.
• Walk the ground regularly to inspect the condition of the properties and highlight any works to be done where appropriate.
• Carry out forecasting, budgeting and accrual.

Job Requirements

• Diploma in Building, Facilities Management or a related discipline.
• At least 3 years of relevant experience in building operations management.
• Knowledge of potential work hazards, safety procedures and public safety matters.
• Proficiency in MS Office Applications (Word, PowerPoint and Excel); experience with SAP is an added advantage.
• Meticulous, organized and able to multi‑task with an understanding of building services.
• Flexible with location – may be rotated/posted to different locations across Singapore.