Senior Manager, Strategic Workforce Planning

Changi Airport Group (Singapore) Pte. Ltd.; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

A leading air hub management company in Singapore is seeking an experienced professional to join its Strategic Workforce Planning team within the People Team. This role focuses on developing and executing workforce strategies aligned with business priorities, including workforce transformation initiatives. The ideal candidate has over 10 years of HR strategy experience, strong communication skills, and the ability to influence senior management. This position offers a unique opportunity to contribute to the growth of Changi Airport Group.

Qualifications

• 10+ years of progressive experience in HR strategy, workforce development or planning.

Responsibilities

• Develop and execute workforce strategies aligned to business priorities.
• Partner with business leaders for key workforce transformation projects.
• Evaluate internal workforce skills and capabilities for innovation.
• Design workforce planning methodologies and tools.
• Develop workforce analytics dashboards and reporting capabilities.
• Collaborate with PT teams to align workforce plans.

Skills

Strong communication

Stakeholder engagement

Presentation skills

Cross-functional teamwork

Change management

Education

Bachelor's degree in Human Resources, Business Administration or related fields

Job description

Company description

Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development and airport emergency services. CAG also manages Seletar Airport, and through its subsidiary, Changi Airports International, it takes Changi's presence beyond Singapore's shores through consultancy projects and investments in foreign airports. Come join us today!

Job description

This is an exciting opportunity for someone looking to contribute to the growth of Changi Airport Group and the development of Singapore Changi Airport.

You will be part of the team in Strategic Workforce Planning within the People Team (PT). This team works across different lines of business and teams in PT to architect, consult and execute forward-looking workforce strategies to support CAG's organizational needs, optimize talent deployment and drive business performance.

What the role will do

• Develop and execute short, medium to long-term workforce strategies aligned to CAG's business priorities and transformation agenda. This could include the re‑design of business operating models, job and process re‑design for different workforce in CAG.
• Partner with the business leaders in the development and execution of key workforce projects related to CAG's workforce transformation agenda, particularly in the space of technology and AI shifts. Design new roles and capabilities required for growth areas.
• Evaluate internal workforce skills and capabilities to identify future capabilities and critical roles essential for business continuity and innovation as CAG moves towards Terminal 5 Development.
• Design and implement workforce planning methodologies and scenario modelling tools to identify opportunities and gaps across functions and job families.
• Partner with the PT teams to develop CAG workforce analytics dashboards and reporting capabilities. Through that, provide data‑driven consultation to business and PT leaders on workforce shifts, risks, and opportunities.
• Collaborate with PT Business Partners and Centres of Excellence(s) to align and drive workforce plans with broader business and people strategies.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration or related fields
• 10+ years of progressive experience in HR strategy, workforce development or planning.
• Strong communication, stakeholder engagement, and presentation skills, with the ability to influence at the senior management levels.
• Demonstrated ability to work in cross-functional teams and drive large-scale change initiatives.