Senior Manager, Store Design – SEAO

COACH SINGAPORE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading fashion house is seeking a Senior Manager, Store Design to manage design for stores in South East Asia. You will oversee all project phases, ensuring they adhere to brand standards while collaborating closely with local teams. The ideal candidate should have at least 7 years of retail design experience, possess skills in AutoCAD, and be fluent in English. This role offers a unique opportunity to shape the store experience in a dynamic and inclusive environment.

Qualifications

• Minimum 7 years in retail design with international project experience preferred.
• Ability to navigate complex situations for projects and internal teams.
• Expertise in reviewing architectural and millwork drawings.

Responsibilities

• Manage all phases of store design for South East Asia projects.
• Serve as the primary contact for local leadership on store design.
• Conduct site reviews to ensure design intent and operational requirements are met.
• Own all store enhancement projects and ensure timely execution.
• Review and approve creative samples locally.
• Work closely with cross-functional teams to keep projects on budget.

Skills

Proficiency in AutoCAD

Photoshop

Illustrator

SketchUp

Microsoft Office Suite

Fluent in English

Education

Bachelor’s degree in Architecture or Interior Design

Job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary Purpose

The Senior Manager, Store Design will lead design management for Coach stores in the SEAO region, serving as the primary point of contact for local leadership on store design matters. Acting as the “eyes and ears” on the ground, this role ensures projects align with brand standards, timelines, and budgets while maintaining strong collaboration with cross‑functional teams. The position also manages an Assistant Manager and reports to the Director of Store Design in New York City.

The successful individual will leverage their proficiency in store design to

Project Leadership

• Manage all phases of store design for South East Asia projects—from concept development through technical design and implementation—ensuring stores open on time and within budget.

Local Representation

• Serve as the primary point of contact for local leadership on store design; act as the on-the-ground representative for the global design team.

Site Engagement

• Conduct site reviews with local Business Development and Real Estate teams to ensure design intent and operational requirements are met.

Enhancements Ownership

• Own all store enhancement projects, ensuring timely execution and alignment with brand standards.

Creative Review

• Review and approve creative samples locally to minimize back-and-forth and accelerate decision‑making.

Cross-Functional Collaboration

• Work closely with ISPC, procurement, and construction partners to keep projects on schedule and within budget.

Visual Merchandising & Zoning

• Partner with Visual Merchandising and local buying teams to ensure proper store zoning and product presentation.

Real Estate and Sales

• Collaborate closely with cross‑functional teams, including , to ensure store designs align with business objectives, operational requirement.

Scheduling & Planning

• Develop accurate project schedules in collaboration with construction teams, incorporating design timelines, permitting, and construction milestones.

Team Management

• Oversee workload distribution between yourself and the Assistant Manager, balancing priorities based on team strengths and project complexity.

Budget & Technical Oversight

• Analyze and resolve budgetary and technical challenges throughout the project lifecycle.

Quality Control

• Review construction and millwork drawings for accuracy in dimensions, materials, and specifications.

The individual will possess

• Bachelor’s degree in Architecture or Interior Design preferred.

Education

• Bachelor’s degree in Architecture or Interior Design preferred.

Experience

• Minimum 7 years in retail design, with international project experience strongly preferred.
• Proven ability to manage direct reports and balance team workloads to meet deadlines.
• Ability to navigate complex situations both for projects and within internal teams to find amicable solutions.
• Expertise in reviewing architectural and millwork drawings.
• Technical Skills: Proficiency in AutoCAD, Photoshop, Illustrator, SketchUp, and Microsoft Office Suite.

Core Competencies

• Fluent in English (required).
• Highly organized, self‑starter with ability to manage multiple priorities.
• Strong communication and collaboration skills across cross‑functional teams.
• Ability to work independently and drive projects to completion.
• Detail‑oriented with strong problem‑solving skills.

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.