Senior Manager - NUH Global (ICO)

National University Polyclinics; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Manager/Senior Manager for the International Collaboration & Partnership Office (ICO). This role focuses on developing and enhancing global partnerships to elevate clinical standards and foster innovation. The ideal candidate will have over 10 years of relevant healthcare experience and a strong background in strategic planning. Key responsibilities include project management and stakeholder engagement, with a requirement for overseas travel. A Bachelor's degree is essential, and a Master's degree is advantageous.

Benefits

Dynamic and collaborative work environment

Opportunities for personal and professional growth

Satisfaction from patient care

Qualifications

• Minimum of 10 years of relevant experience in healthcare.
• Experience in academic medicine, higher education, or hospital administration is preferred.
• Proven experience supporting senior leadership in cross-functional projects.

Responsibilities

• Identify and seize opportunities for international collaborations.
• Lead project management for international healthcare initiatives.
• Coordinate with stakeholders for seamless patient care.

Skills

Strategic planning

Project management

Stakeholder engagement

Communication skills

Organizational abilities

Analytical mindset

Education

Bachelor’s degree in Marketing, Business Administration, Healthcare Management, or related field

Master’s degree

Tools

Microsoft Office Suite

Job description

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Institution: National University Hospital

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The International Collaboration & Partnership Office (ICO), part of Centre for Global Health, serves as the global extension of the National University Hospital (NUH), dedicated to advancing healthcare worldwide through strategic international partnerships. We collaborate with leading healthcare institutions, global agencies, and international insurers to elevate clinical standards, foster innovation, and improve community health through efficient, cost-effective care. Our work focuses on nurturing future healthcare professionals, conducting world-class research, and empowering individuals to manage their health. Through initiatives such as shared care programs, professional exchanges, and clinical observerships, we aim to make meaningful contributions to global healthcare.

We are seeking an experienced and strategic Manager / Senior Manager to join our dynamic ICO team. The successful candidate will be responsible for developing, managing, and enhancing NUH’s international partnerships and projects. This role requires a blend of strategic vision, project management expertise, and strong stakeholder engagement skills to drive initiatives that align with NUH’s mission of delivering outstanding healthcare locally and globally, overseas travel required.

Duties and Responsibilities

Strategic Partnership & Project Management

• Identify, explore, and seize opportunities for new international collaborations and partnerships
• Lead end-to-end project management for international initiatives, from conception to execution and evaluation.
• Support strategic planning and market development to expand NUH’s global footprint.

Stakeholder Engagement & Coordination

• Coordinate with internal and external stakeholders to facilitate international patient care and seamless service delivery.
• Liaise with foreign government agencies, healthcare institutions, and international organizations based in Singapore and overseas.
• Collaborate with clinical, administrative, and leadership teams to streamline workflows and optimize processes.

Event Management & Communication

• Organize and manage local and international meetings, conferences, and stakeholder engagements.
• Prepare high-quality written materials, including proposals, reports, presentations, and formal correspondence.
• Update regularly on project status, milestones, and outcomes.

Process Improvement & Governance

• Develop, review, and update standard operating procedures (SOPs) and workflows to enhance operational efficiency.
• Lead process improvement initiatives and support contract and MoU renewals.
• Ensure compliance with institutional policies and international regulations

Key Requirements

• Bachelor’s degree in Marketing, Business Administration, Healthcare Management, or a related field.
• A Master’s degree is an advantage.
• Minimum of 10 years of relevant experience in healthcare, with a strong preference for backgrounds in academic medicine, higher education, or hospital administration.
• Proven experience supporting senior leadership and managing high-level, cross-functional projects.
• Demonstrated success in strategic planning, partnership development, and international engagement.
• Prior experience in process improvement, contract management, and MoU negotiations is highly desirable.
• Meticulous, self-driven, team-player and people-oriented with excellent interpersonal and communication skills.
• Strong ability to collaborate effectively with stakeholders at all levels, both locally and internationally.
• Exceptional verbal and written communication skills, with experience drafting reports, proposals, and presentations.
• Outstanding organizational and multitasking abilities, with a track record of meeting deadlines in a fast-paced environment.
• Analytical mindset with strong problem-solving and project management capabilities.
• Able to work independently and as part of a team, handling sensitive information with discretion.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.