Senior Manager, Medical Informatics Office (Contract)

KK Women's & Children's Hospital; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking an experienced professional to lead the Medical Informatics Office team for the Next Generation Electronic Medical Records (NGEMR) system. The role involves liaising with clinical and IT stakeholders, managing training programs, and ensuring effective user adoption. With a Bachelor’s degree and significant experience in clinical information systems and project management, you’ll play a vital role in supporting safe patient care and operational excellence.

Qualifications

• 8 years of relevant experience in clinical information systems and IT project management.
• At least 4 years of managerial/supervisory experience in a healthcare environment.
• Strong understanding of clinical workflows.

Responsibilities

• Coordinate assignment of analysts for application leads.
• Act as liaison between clinical, IT and operational teams.
• Design and develop user training programs.
• Lead training initiatives aligned with project timelines.
• Monitor and evaluate training effectiveness.

Skills

Stakeholder management

Interpersonal communication

Project coordination

Education

Bachelor’s degree in any discipline

Job description

Overview

Join our Medical Informatics Office team where you will play a crucial role in leading a team and supporting the implementation of the Next Generation Electronic Medical Records (NGEMR) system. You will work closely with clinical and IT stakeholders, and ensure our users are equipped to adopt and optimise the new system to support safe patient care, cutting-edge research and world-class education.

Responsibilities

• Support the application leads by coordinating the assignment of the analysts
• Act as a key liaison between clinical, IT and operational teams to define the project scope, training objectives and measurable deliverables.
• Design, develop and manage a comprehensive training programme that ensures end-user readiness across all institutions and departments.
• Lead planning, scheduling and delivery of training initiatives in alignment with project timelines and organizational priorities.
• Monitor and evaluate the effectiveness of training programmes and make continuous improvements.
• Ensure that training strategy supports the overall vision and mission of the organisation, focusing on improved patient outcomes, enhanced user experience and operational excellence.

Qualifications

• Bachelor’s degree in any discipline
• 8 years of relevant experience in clinical information systems, IT project management and preferably in a healthcare environment, including at least 4 years of managerial / supervisory experience
• Strong understanding of clinical workflows and project coordination
• Certification in Epic Electronic Medical Record system application is an advantage
• Self-motivated and able to work independently
• Good stakeholder management skills
• Good interpersonal, verbal and written communication skills