Senior Manager HR Quality, Compliance & Audit and Strategic Program

MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

A leading technology firm based in Singapore seeks a Quality, Compliance and Governance Senior Manager for the People Organization. This role involves leading global Quality Management and Labor Laws Compliance while implementing strategic programs that enhance HR service delivery. The ideal candidate has at least 5 years of experience in HR operations and extensive knowledge of labor law compliance across the APAC region. Strong leadership, communication, and project management skills are essential for success in this position.

Qualifications

• 5+ years in HR Operations/Shared Services, Service Quality or Compliance.
• Leadership experience in a managerial role for at least 5 years.
• Extensive experience in ISO, IATF, RBA audits or related standards.
• Strong knowledge of labor and employment laws across APAC.

Responsibilities

• Lead global Quality Management and Compliance agenda in People organization.
• Develop strategies for compliance with RBA Labor requirements.
• Serve as HR System Level Process Owner for governance.
• Build high-performing teams for effective Quality Management.

Skills

Leadership

Collaboration

Communication

Project Management

Tools

ISO standards

IATF audits

HRIS tools

Job description

Job Description

Role Summary

Join our dynamic team at Micron, where we are dedicated to driving outstanding quality, compliance, and governance in our human resources practices. Based out of Asia, this role offers an outstanding opportunity to lead and innovate within a world-class organization renowned for its dedication to excellence.

As the Quality, Compliance and Governance Senior Manager for People Organization, you will lead the global Quality Management and Labor Laws Compliance agenda within the People organization and orchestrates strategic programs that enable compliant, consistent, and scalable HR service delivery. You will design and maintain a robust quality framework (process standards, controls, audit readiness), ensure adherence to global and local labor requirements across multiple countries, and drive cross-functional programs that improve employee experience, reduce risk, and enhance operational efficiency. You will assume the role of HR System Level Process Owner (SLPO), serving as the primary actor accountable for the system level process operations and governance. The ideal candidate blends deep HR operations expertise, strong knowledge of labor law/compliance, and program management excellence.

Key Responsibilities

1) Quality Management, Labor laws Compliance & Risk management

• Build and develop a high-performing team that effectively manages and supports Quality Management System, RBA Labor Compliance, and Governance in People Organization.
• Review, evaluate, and maintain all process controls to meet Quality Audits and RBA Labor compliance requirements.
• Collaborate with various departments including Global Quality and Site Process Coordinators in People Organization to successfully implement controls and monitoring systems for Quality Management System.
• Support various audits such as ISO/IATF, ISO 27001 and Micron’s internal audits.
• Develop strategies, tools and methodologies to ensure Micron manufacturing sites comply with RBA Labor requirements.
• Perform detailed audits, including RBA internal assessments and due diligence audits on recruiting agents and suppliers to assess and improve RBA compliance levels.
• Promote the use of standard methodologies for compliance and risk management, while also providing education on these practices.
• Coordinate human capital public disclosures, record management, and policy management within People Organization.
• Conduct Business Process Reviews with key People Organization stakeholders
• Develop a system to manage and support employment contract requests from various People Organization Teams and be the point of contact working with Legal team

• Implement and sustain People Data Security process to ensure People Team utilizes secure data sharing mechanisms when exchanging sensitive information with vendors.
• Support the People Org Business Information Security Officer (BISO) in identifying, assessing, and mitigating security risks within People Organization.
• Coordinate issue management (findings, corrective actions, and evidence tracking) and ensure timely closure.

2) Strategic Programs Management

• Lead end-to-end programs that transform HR service delivery (e.g., case management optimization, global policy rollouts, AI-enabled knowledge, data cleanliness).
• Drive cross-functional governance with clear scope, timeline, and adoption KPIs.
• Enable change management (communications, training, readiness, adoption, measurement) to maximize outcomes.

3) Stakeholder Leadership & Communication

• Serve as a trusted advisor to HR leadership on quality, compliance, and risk trends.
• Provide executive-ready reporting (dashboards, heatmaps, leading/lagging indicators) with insights and actions.
• Build capability across teams through training and coaching on controls, quality standards, and compliance-by-design.

Requirements

Minimum Qualifications

• A minimum of 5 years of experience in HR Operations/Shared Services, Service Quality or Compliance
• At least 5 years of experience in leadership / managerial role

Must Have Technical Skills

• Extensive experience in ISO, IATF, RBA audits or related Quality and Labor Standards Audits.
• Strong knowledge of labor and employment law frameworks across multiple geographies (APAC required; EMEA/AMER a plus).
• Remarkable skill in managing and conducting comprehensive internal and external audits & lead audits/compliance assessments - ISO,IATF,RBA audits or related Quality & Labor Standards Audits
• Demonstrated ability to implement and monitor quality and compliance controls successfully

Must Have Soft Skills

• Strong collaboration skills to work effectively with cross-functional teams.
• Excellent communication, influencing and leadership skills to promote a culture of excellence and continuous improvement.
• Outstanding organizational skills to efficiently manage multiple projects and deadlines.
• Demonstrated success managing cross-functional programs with complex stakeholder environments.

Highly Desirable/Preferred skills or experience

• Professional certifications in quality management or compliance would be advantageous.
• Proven experience in quality assurance, compliance, and audit management, preferably within an HR context.
• Experience in implementing QMS/controls
• Analytical rigor (metrics, dashboards, statistical process control); proficiency with HR case tools and HRIS (e.g., ServiceNow/Workday/SAP SuccessFactors).